| The appointments support TDSi’s commitment to offer the best customer service |
Integrated security solutions manufacturer TDSi has welcomed two new members of staff to its team with the appointment of new Technical Support Engineers Michael Lee and Jason Wakefield.
Michael Lee joined the security industry in 2005 with Siemens Building Technologies looking after major contracts in Central London, including Selfridges, Harrods, Ministry of Justice and Enfield Council. He became the lead integrated systems engineer in London in 2008 and developed expert knowledge in Siemens own and 3rd party access products including TDSi. Michael has taken on the role of Technical Support Engineer based at TDSi’s Poole headquarters. Reflecting on his appointment, Michael commented, “TDSi is a very well respected integrated security solutions manufacturer and I am excited to be joining the team, to be working on a wide variety of projects, supporting our partners and clients with their security solutions.”
Before joining TDSi, Jason Wakefield was a National Technical Manager for Niscayah, a leading high security systems integrator in the UK banking sector, implementing and overseeing a major high street bank’s Technical Support and design. Jason will be supporting TDSi’s Midlands and Northern sales teams and customers, providing localised technical support and customer training. Jason commented, “I have joined the TDSi team to provide additional rapid technical support to our clients that are located further away from the headquarters in Poole, Dorset. I am looking forward to working with our partners in the region, to further build upon TDSi’s reputation as a manufacturer of excellent integrated security systems.”
John Davies, Managing Director of TDSi adds, “The appointments of Michael and Jason support our commitment to not only offering the best integrated security products available on the market, but also exceptional customer service by providing all the specialist security expertise now needed by an ever sophisticated client base. Integration of security products offers very clear benefits to clients, but also means that installers and manufacturers need to fully understand the synergy process and client’s security issues to deliver seamless solutions. Michael and Jason are a key part in our expansion to meet the ongoing market demand for intelligent integrated security solutions and both will bring a wealth of commercial security experience and expertise, which we know will add real value and benefits to our partners and customers.”