| Viakoo delivers users Quality of Service metrics for visibility and insight into their network’s behaviour |
Viakoo, the first automated solution for cost effective and proactive management of IP video network infrastructure, is demonstrating their unique technology at this year’s ISC West show. At a time when the consequences and liabilities associated with missing surveillance video have never been greater, and the physical security industry continues its migration from analog to IP-based networks, Viakoo provides an easy to deploy Software as a Service (SaaS) solution that helps eliminate video downtime while ensuring the performance and stability needed for video analytics.
“As the size and complexity of video systems continues to grow, manual service becomes an ineffective and costly burden for users,” said Bud Broomhead, CEO, Viakoo. “It is vital to recognise the importance of managing video infrastructure before problems arise and costs escalate. Viakoo effectively eliminates 100% of informational truck rolls and reduces troubleshooting time by 80%.”
Developed as a SaaS solution, Viakoo automatically delivers users Quality of Service metrics for visibility and insight into their network’s behaviour, using data visualisation and diagnostic graphing to increase understanding and promote prevention of problems. The scope of the Viakoo solution is truly enterprise-wide, with customers being able to understand the surveillance video network at any level: component, network, site, or enterprise. Integrators using the Viakoo solution can manage multiple customers from a single platform, making customer support streamlined and proactive.
The software assesses each unique video stream, detects and anticipates interruptions or decays that can cause a gap in the stream, and alerts management with actionable information on how to quickly solve the problem. A mobile app delivers the full functionality of Viakoo’s software to users wherever they are, enabling today’s mobile enterprise. Combined with Viakoo’s experienced technical support team, users have all the resources they need to effectively detect, diagnose and solve video system performance issues 24/7.