Chase Farms is leading the way in new technology for processing vegetables and fruits. The Bio-Terrorism Act that followed 9/11 demanded strict adherence to traceability standards for food products. Machinery operations, forklifts, truck deliveries and pickups add to the need for close monitoring of the large, widespread facilities. 300 employees are hired seasonally in addition to 60 full-time staff that work in multiple buildings of tremendous size and varying temperatures.
An analogue DVR system was put in two years ago, but once Chase Farms saw the clarity and detail of the Milestone-Axis IP video solution, they started to replace it for the better images, using Axis video servers to convert older models. All the camera images are now shown on large flat-panel monitors mounted on the managers' walls. ROK Systems Inc., the Certified Milestone Partner implementing the solution, chose standard Dell servers with HP network routers and switches for the IT infrastructure.
Chase Farms' managers report superb overview, optimal quality control for meeting industry requirements, and customer satisfaction that is greatly increased with ultra-clear video surveillance images of the entire complex. Production status is immediately visible, and the video is easy to share. Employee safety issues and injury claims are also monitored and quickly resolved, as are any questions on shipments.
"We have to know exactly where each bean or cherry has come from, how it's handled, where it goes, and when; we are monitored by the FDA, MDA, and the USDA. It reflects on your company when you take measures to be more compliant. Even our long-valued customers love to receive the video clips that let them see the exact status on their orders anytime they ask for it," says Brett Chase, Vice President at Chase Farms Inc.
The agencies visit regularly to grade the food quality on its levels of compliance. Customers check these grades to use as a competitive parameter, so this area of the business directly affects the bottom line. The Milestone-Axis IP video surveillance system helps Chase Farms immensely, providing visible proof of Chase Farms' compliance and superiority in their food processing.