| BSIA’s survey is open to all individuals involved in procurement and management of security products and services |
The British Security Industry Association (BSIA) – the trade body representing the UK’s private security industry – is researching the procurement attitudes of end users.
Better understanding of end user needs
The BSIA is seeking to understand the factors which influence security procurement and investment through an online survey launched this week. The survey – which is open to all individuals involved in the procurement and management of security products and services – aims to provide the BSIA and its members with a better understanding of the needs of end users.
James Kelly, Chief Executive of the BSIA, comments: “This survey will help the security industry to identify the factors that influence the procurement of security products and services. By gaining an understanding of our industry’s clients and their security needs, we can ensure a closer relationship between buyers and suppliers throughout the procurement, implementation and maintenance of security products and services.
“We know that end users place a varying degree of importance on security and take differing approaches to procurement. We want to make sure that those responsible for the procurement of security solutions are receiving the goods and services they need, which are fit for purpose now and for the future.”
Emerging trends in buying behaviour
With questions covering a wide range of topics, including the impact of economic recovery on security spending, the survey will ultimately identify emerging trends in buying behaviour, and how these relate to perceived security threats facing a number of business sectors, including retail, transport, healthcare and education.
The survey will be open for responses until Friday 15th April and the results will help to underpin a campaign to ensure that security buyers are making informed procurement decisions on quality, future proof solutions.
“Cheaper is not always best, and often, an unsuitable product or service can be more costly in the long run. The BSIA would urge security buyers to work closely with the security industry and to use the services of reputable security companies to minimise costs in the long term,” concludes James Kelly.