Global technology provider - Arrow Electronics is introducing a managed services portfolio designed to support channel partners through the entire lifecycle of service provision and delivery.
Arrow’s managed services are designed to overcome the challenges that many IT providers are experiencing around the shortage of niche skill sets, the costs that are associated with building a managed services platform, and the ongoing balance of cash flow while ensuring return on investment.
Managed services portfolio
Mark Barcham, the Head of Services Sales and Go-To-Market for Arrow’s enterprise computing solutions business in EMEA, said, “Continuous innovation and the delivery of cutting-edge services are critical for our channel partners to remain competitive and help ensure they are meeting end users’ ever-evolving requirements."
We’re here to help channel partners ramp up recurring revenue streams, unconstrained by the overheads"
He adds, "The launch of our managed services portfolio provides substantial value for them, enabling them to pivot to new areas of strategic focus, while continuing to deliver solid business outcomes to their customers. In short, we’re here to help channel partners ramp up recurring revenue streams, unconstrained by the overheads typically associated with maintaining a rich services portfolio. We are very excited about the opportunity to help them grow faster.”
Services
Arrow’s managed services include:
- Storage: Enhance performance and save costs with in-depth, round-the-clock monitoring of the storage deployments, both on-prem and in the cloud.
- Cloud backup: Help ensure secure backup of all subscriptions.
- Networking and security: Improve operational efficiency, prevent threats, and anticipate security vulnerabilities with automated monitoring, alerts, and proactive remediation services.
- Cloud orchestration: Accelerate public cloud deployments, taking advantage of 24x7 cloud monitoring, and a self-service portal to orchestrate and automate daily operations for public cloud infrastructure providers.
Cloud backup managed service
Commenting on the new offering, Jérôme Cournut, CEO of Administration Réseaux et Systèmes (ARS), said, “As part of our commitment to delivering increased value to our customers, we seized the opportunity to use Arrow managed services. We renewed all Microsoft 365 agreements and proposed that our customers enhance their experience by opting for Arrow's comprehensive cloud backup managed service."
Jérôme Cournut adds, "Small and medium-sized businesses, along with existing ARS clients, were particularly interested in the competitive pricing and terms, resulting in over 90 percent of our clients signing up.”