30 Jul 2020
ADT and Lyft have expanded their partnership to help keep riders and drivers safe. After a successful pilot to integrate mobile safety solutions into the Lyft platform for riders, they are now expanding that functionality nationwide to Lyft’s millions of riders.
ADT’s mobile safety tools
Additionally, Lyft is now extending ADT’s mobile safety tools to drivers, allowing both drivers and riders to quickly get emergency help, if they ever feel unsafe during the ride.
The driver pilot program has launched in ten U.S. markets on iOS and Android, including Chicago, Los Angeles, and New Jersey, with the intent to implement nationally to Lyft’s community of drivers. The rider functionality is now available nationwide.
Here’s how the new driver feature works:
- Instantly connect with safety specialists: Drivers can alert an ADT monitoring agent right from their app and get a call back quickly.
- Contact 911 without speaking a word: If drivers don’t answer the alerted monitoring agent, ADT will contact 911 on their behalf and share their location and car details.
- Receive status updates from ADT: Drivers will see real-time updates in their app with the status of their emergency request, such as when ADT has contacted 911.