10 Sep 2018

ADT Inc., a provider of security and automation solutions for homes and businesses, announced Digital Security by ADT, a new cybersecurity service that will offer peace of mind at home and on-the-go by helping protect a customer’s personal identity, digital data, home network and financial information. Identity Protection will be exclusively available on ADT’s enhanced e-Commerce platform, providing convenience and clarity for customers to shop for their security needs when and how they want. 

Cyber threat prevention

Since ADT began in 1874, our mission has been to help keep families and homes safe,” said Jim DeVries, current President and incoming Chief Executive Officer of ADT. “With online threats occurring more often than ever before, our mission evolved to not only help protect the premises, but also people on the go and their network and digital identity. On average, cyber-attacks are happening every 39 seconds, and Digital Security by ADT is an opportunity to extend the breadth and scale of our security monitoring to our customers’ personally identifiable information and network.”

Digital Security by ADT provides cybersecurity options for every consumerWith nearly eight in ten people experiencing, or knowing someone who has experienced, cybercrime, digital protection has never been more important. Digital Security by ADT provides cybersecurity options for every consumer, including different levels of identity theft monitoring and protection, a personal secure virtual network (VPN) for easy and secure app-based Wi-Fi privacy outside of the home, and home network security using the secure Wi-Fi router, which can be installed by a trained ADT technician in minutes.

Digital Security services and products

Identity Protection: Provides monitoring and support to help customers minimise their risk of identity theft and loss exposure. In addition to enabling customers to track their credit report activity and score so they can keep tabs on potentially fraudulent use of their credit, the service also includes: change of address notifications, public courts and criminal records monitoring, and 24/7 fraud incident resolution with up to one million dollars in Identity Theft Expense Reimbursement.

Dark Web Defense: This service will help protect customers by continually monitoring the public and private internet, notifying customers of possible suspicious activities associated with their personally identifiable information, including SSN, DOB, Passport, Driver’s License, Medical ID number, credit/debit cards, bank accounts, telephone numbers and email addresses. Once alerted, customers can take proactive steps, such as calling ADT experts available 24/7 to begin fraud incident resolution services.

As with all ADT services, Digital Security by ADT is supported by 24/7 live agent support

Secure VPN: A powerful, yet easy-to-use, app for Windows, Mac, Android, and iOS devices that helps shield user’s information from cybercriminals attempting to hack into a user’s public Wi-Fi connection and intercept the data being sent to and received from computers or mobile devices. The app also enables anonymous browsing and access to users’ favorite apps and content anywhere they go, as if they were at home.

Home Network Protection: Encompasses multiple digital security offerings, including an ADT-installed secure Wi-Fi router that helps protect customers’ home networks and an unlimited number of connected devices from cyber threats, as well as Secure VPN services, Sex Offender monitoring, Dark Web Defense, and 24/7 fraud incident resolution with up to $25k in Identity Theft Expense Reimbursement.

24/7 security support

As with all ADT services, Digital Security by ADT is supported by 24/7 live agent support. ADT’s comprehensive set of products offer customers peace of mind at home and on the go, helping them stay safe from cybercrime – and instead focus on their families and homes.