16 Aug 2022

911inform, the only notification and security management platform that bridges the gap between first responders and organisations, announced the expansion of its Location Discovery Solution (LDS) for legacy enterprise telephone systems across the U.S.

The 911inform LDS solution provides RAY BAUM’s Act §506 compliant functionality in existing telephone systems while protecting their investment. The 911inform Legacy solution was originally released for Panasonic but is available on U.S. platforms in use by organisations providing compliance as required under the U.S. Code of Federal Regulations Title 47 language in effect. 

RAY BAUM'S Act §506

The RAY BAUM'S Act §506 requires organisations of all types that operate Multi-Line Telephone Systems to provide critical dispatchable location information to Emergency Communication Center / Public Safety Answering Points (ECC/PSAPs) whenever emergency calls are made from an MLTS phone system.

Compliant systems must also deliver a Dispatchable Location, both on-site and to the ECC/PSAP that includes a validated street address and additional information that can be used to locate the caller such as apartment number, floor, room, or other information relevant to the caller. 

LDS solution

We’re thrilled to expand access to our technology so organisations across the U.S. can promote safer workplaces"

We’re thrilled to expand access to our technology so organisations across the U.S. can promote safer workplaces and community spaces,” said 911inform’s CEO, Ivo Allen.

“Our mission at 911inform is to solve the critical problems our customers face every day. Our LDS solution is another example of the power of our technology and we look forward to ensuring the RAY BAUM’s Act §506 compliance for our customers.”

IP communications protocol

The RAY BAUM’s Act §506 is a critical piece of legislation for public safety, but implementation can be challenging to manage and a financial burden to update using traditional services. The 911inform solution bypasses these issues using Next Generation 911 constructs.

LDS simplifies the management, maintaining system compliance while feeding precise 9-1-1 caller location information directly to ECC/PSAPs through new modern IP communications protocols openly available in the marketplace.