The nature of risk has changed, and there is a blurring of lines between cyber, physical and online security. These changes are spurring organisational changes as well. Most recently, the unexpected attacks against Paris have escalated the importance of security worldwide – and there’s an even greater focus on leveraging even more sources of information in an effort to gain greater situational awareness to react faster, more efficiently and effectively.
Changing face of traditional security
With this desire for greater situational awareness, we are also seeing more focus on citizen engagement and the use of social media to empower average citizens to participate in the security of their communities. This trend is changing the face of traditional security, giving authorities the ability to collaborate with officials when situations occur and allowing officials to gain a greater level of situational awareness by taking an “eyes on the street” tactic.
2016 outlook
When looking ahead into 2016, we will continue to see more emphasis on collaboration between entities, public and private, as well as increased citizen engagement. We will also see movement from forensic investigation (although this will still remain important) to proactive monitoring and alerts. There will be continued emphasis around big data and analytics, which will allow for the intersection and correlation of data to enhance the responsiveness to situations as they occur. The “winners” will be those who are flexible and able to adjust as this dynamic industry continues to change, and will maintain a constant ear to the ground, working with end users and engaging with them to identify where they perceive gaps to exist and then working to fill those gaps and meet their needs.
| Social media is allowing citizens to engage more with the security of their communities |
2015 year in review
When looking back over 2015, there are a few things that stand out. This is a truly great time to be in the industry. The security industry is dynamic, exciting, there’s innovation happening all over and it’s great to be a part of it. Verint has been successful because we’ve moved from delivering individual products and capabilities to working with clients to help solve large, strategic challenges with comprehensive solutions.
The challenges that lie ahead involve keeping up with the threats that our clients face so that we can be prepared to help them solve those issues should an incident occur.
Business innovation
Today, and well into the future, there is a need for innovative products and services that have a positive impact on organisations, government agencies and municipalities. It’s truly an exciting time to be a part of the security market that has moved from offering siloed products to full end-to-end solutions. The security market today is striving to meet the demands of the end users and is working hard to ensure the solutions are able to keep people and assets safe and secured around the world.
See the full coverage of 2015/2016 Review and Forecast articles here