Security manufacturers throw around the term “scalable” a lot these days, but few dive into what scalable really means for modern organisations and their security programs. Achieving true scalability, or as I like to refer to as “expandable with a purpose,” takes planning and coordination from security pioneers alongside the broader organisation. Implementing a flexible strategy is critically important in the age of advancing analytics and intelligence-driven technology.
So what exactly do we mean by “scalable”?
"Scalable" refers to the capability of a system, process, or technology to handle growth or increased demand without compromising performance, efficiency, or quality. To put it simply, scalability refers to the ability of a solution to expand or adapt to accommodate larger workloads, higher volumes of data, or increased complexity without requiring significant changes to its underlying architecture or design.
It’s not enough to create a “fix it and forget it” security program. Not only do the needs of the organisations shift, but growth (or even shrink) is inevitable.
How to Approach Growth
Pioneers must be prepared to adapt their strategies and approaches to manage security risks
For many security pioneers, growth has a trickle-down effect. Expansion through mergers and acquisitions or organic growth, in addition to decreases in facility or employee count, directly impacts the security program. Whether it’s an increase or decrease in size, workload, or scope, these pioneers must be prepared to adapt their strategies and approaches to efficiently manage security risks while maintaining operational efficiency.
Here are some ways security pioneers can approach growth:
- Assess the here and now: Begin by looking at the current state of your security program, including the resources, capabilities, processes, and technology infrastructure. Understanding existing strengths, weaknesses, and areas for improvement can help inform planning for the future.
- Align with the business: This might be one of the most important considerations to make, but ensuring security pioneers understand the organisation’s growth objectives, priorities, and risk tolerance levels is critical to the success of a security program. The most successful security pioneers will be able to align security strategies with business goals to ensure security investments and planning are enabling the company’s growth initiatives.
- Invest in scalable solutions: Invest in solutions that offer flexibility and can adapt to the changing needs of the organisation. Closed systems that can’t integrate fully with new technologies will severely limit the security team’s ability to seamlessly manage the security portfolio.
- Optimize processes: Reviewing security processes and workflows – or investing in a platform that can streamline this for you – can improve efficiency and effectiveness for your security team. Identifying opportunities for automation and standardisation can allow for scaling as business needs change.
- Collaborate across departments: Preparing for growth initiatives requires extensive communication across departments, including leadership teams, human resources, legal, IT, facilities, and many other stakeholders ensure that security priorities, challenges, and requirements are effectively communicated and integrated.
Adopting these approaches helps put security teams in the driver’s seat, effectively managing periods of growth and change without compromising the safety and security of the organisation.
Technology considerations
As security pioneers navigate investments in new technologies that achieve some of the approaches listed above, such as aligning strategy with business goals, optimising processes, and cross-departmental collaboration, there are several considerations to make.
- Looking at how technology can support (or even hinder) future growth. For example, when making a buying decision around access control systems, security pioneers must consider the number of users, number of credentials, server requirements, facilities, hardware end points, and software features. As these items are being addressed in an RFP or in conversations with a vendor, security pioneers must ask themselves, “Is there a scenario where my program will outgrow the system’s capabilities in any of these areas?” If so, the answer might be to select a different solution.
- Security pioneers must consider interoperability. We talk a little about this above, but the importance here cannot be overstated: integration is key. The ability to leverage multiple point solutions, such as access control systems and video surveillance cameras – regardless of manufacturer – provides growing companies with the ability to scale quickly and more efficiently than ever before. Centralising the ability to pull these solutions into a single security operations management platform allows security pioneers a better view of their security programs in a current – and even future – state.
- Cloud-based solutions can provide the ultimate scalability factor, providing flexibility and accessibility advantages compared to traditional on-premise systems. Cloud-based, or Software-as-a-Service (SaaS) platforms, can easily scale up or down based on changing needs, accommodate distributed environments, and provide remote access and management capabilities, making them well-suited for scalable physical security deployments.
- Data-driven insights and analytics can drive decision-making beyond security, making technology investments that provide these critical. Automated workflows, event-triggered alerts, and AI-driven analytics can streamline security processes, improve threat detection capabilities, and reduce manual intervention, enabling security teams to manage larger environments more efficiently.
- Centralised management of technology investments can create cohesion for security teams. Centralised management and monitoring of physical security systems across multiple locations or facilities enables personnel to efficiently oversee and control security operations, access controls, and incident response activities. Being able to manage security in a single platform provides security pioneers with the ability to assess staffing levels, streamline training, allocate resources effectively, and scale to additional sites and/or solutions as needed.
Tasked with building a security program that can adapt to the changing needs of the organisation, security pioneers must consider a number of factors when setting strategy. First and foremost, taking a close look at the existing program to identify strengths and weaknesses, then truly assessing the technology and processes in place, is the best way to move forward and future-proof the organisation.