Interface Systems, a globally renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that The Old Spaghetti Factory (OSF), a family-owned and operated restaurant chain with over 40 locations across 13 states, has chosen Interface’s suite of managed services to transform its network, voice and security infrastructure.
Network upgrade
The OSF IT team wanted to standardise network equipment across all their locations to increase efficiencies and reduce downtime. Since implementing Interface’s restaurant-network-in-a-box, which guarantees 99% uptime and includes 4G wireless WAN failover, OSF has experienced significantly better network uptime resulting in improved employee productivity, and better guest experience.
“Interface’s restaurant-network-in-a-box has allowed us to upgrade to a high-speed, secure network at all our locations and reduced the need for our employees to spend time troubleshooting network issues,” explains Travis Crownover, Director of IT at The Old Spaghetti Factory (OSF).
The Old Spaghetti Factory enhances physical security
To improve security, Interface Systems deployed a managed alarm solution
The Old Spaghetti Factory’s legacy alarm systems were complex to manage and maintain. To improve security, Interface Systems deployed a managed alarm solution.
The new solution includes a mobile application that enables OSF employees to arm or disarm alarm systems via smartphones, and easily manage alarm systems at any location they are deployed to without additional training.
Managed alarm solution
The managed alarm solution has streamlined security operations and reduced operating costs.
“By making the switch to Interface for intrusion monitoring, we realised a cost savings of at least 30%,” said Travis Crownover, adding “Our restaurants rely on our IT department and Interface has really helped us take a lot of the workload off of our own IT team.”
Interface’s business VoIP solution deployed
The Old Spaghetti Factory’s aging phone systems made operations difficult due to poor call quality and a lack of flexibility, when systems failed. OSF chose to replace their phone system with Interface’s business VoIP solution.
“Interface’s phone system gives us improved call quality and the auto-attendant feature allows us to handle customer calls at scale,” adds Travis Crownover.
- Network / IP
- Remote surveillance
- Hotel surveillance
- Remote video surveillance
- IP video surveillance
- Electronic security systems
- Application security
- Physical security
- Remote security
- Hotel security
- Commercial security
- Perimeter security
- Private sector security
- Security management
- Security policy
- Security devices
- Security installation
- Security cameras
- Security camera systems
- Security monitoring system
- Security access systems
- Network monitoring
- Asset tracking
- Remote video monitoring
- Electronic access control
- Intrusion detection
- Identity management
- Building security
- Facility security
- Public security
- Wireless security
- Network cameras
- Door security
- Door access control
- Security software
- IP Surveillance
- Outdoor video surveillance
- Physical Security Information Management (PSIM)
- Indoor surveillance
- IP security solutions
- Security communication
- Integration software
- Key management
- Perimeter protection
- Cyber security
- Mobile communications
- Outdoor Security
- Indoor Security
- Central Monitoring
- Data Security
- Network Video Recorders
- Warning Devices
- Incident Management
- Security Assessments
- Cloud security
- Mobile access
- Mergers & Acquisitions
- Touchless Security
