SoSafe - Experts & Thought Leaders

SoSafe, Europe’s largest human risk management solution, has been named a Strong Performer in a recent report evaluating top vendors. This recognition underscores SoSafe its position among top vendors and balanced approach to privacy, customer impact, and innovation.   Human Risk Management Solutions The Forrester Wave™: Human Risk Management Solutions, Q3 2024, evaluates nine vendors based on their current offering, strategy, and market presence.  According to the report, “[SoSafe] invests heavily in R&D, has a solid innovation process,” and “adheres to strict privacy-by-design principles and controls”] Forrester is a market research firm known for its in-depth analysis across industries.  Proactive, behaviour-driven solutions The report validates for SoSafe the increased importance of building lasting security awareness With the evolving threat landscape, traditional security training programmes are increasingly inadequate. Forrester's decision to recognise Human Risk Management as a distinct category reflects the growing need for proactive, behaviour-driven solutions. SoSafe believes its recognition highlights its strong performance in this emerging field. The report validates for SoSafe the increased importance of these innovative approaches to building lasting security awareness.   Commitment to innovation and privacy  “Organisations that have to balance privacy with innovation should look to SoSafe,” the Forrester report stated. This recognition adds to SoSafe's  highest possible scores across six evaluation criteria, including:  Privacy and nagging considerations  Reporting capabilities  Dashboard    GenAI for knowledge articulation (chatbots)  Psychological considerations  Innovation  Psychology-driven approach Commenting on this recognition, Niklas Hellemann, psychologist and CEO of SoSafe, remarked, “In a market where legacy players and e-mail security add-on solutions often focused on large generic video databases in order to ‘tick the box’, SoSafe’s psychology-driven approach focuses on what truly matters: sustainable behavioural change and effective risk management.”   Andrew Rose, Chief Security Officer of SoSafe, added, “We believe the findings from Forrester align closely with our mission to empower organisations around the world through personalised solutions that address the full spectrum of human risk." Data privacy "Cybercriminals increasingly target personal domains, like professional social networks and private emails, which lie outside corporate defences. That’s why platforms like SoSafe, which put employees at the centre of security, are essential in building resilient security cultures."  He further highlighted, “At the same time, we highly value data privacy. With our origins in the 'motherland of privacy,' we have built our platform with privacy-by-design principles at its core. SoSafe is now serving customers globally, but our commitment to privacy remains steadfast across all markets. We are committed to protecting individual data, fostering trust, and empowering employees to act securely – not employee monitoring.”  Innovating with a human-centric approach  The platform helps organisations manage security risks more effectively while streamlining the learning SoSafe introduced key innovations to enhance its approach to human risk management: The Human Risk OS™ offers a highly personalised experience by minimising generic training and instead offering users tailored, relevant content, powered by Generative AI. By incorporating real-time risk detection and behavioural insights, the platform helps organisations manage security risks more effectively while streamlining the learning process for end-users. As the Forrester report states, “The Human Risk OS™ aims to engage users by using positive psychology to reduce friction and drive visibility.”  Phishing Report Button and PhishFeedback system In this context, Sofie, the GenAI-enabled live assistant, plays a pivotal role by empowering users to make informed security decisions in real time, while also providing security teams with actionable insights to enhance their response capabilities. The platform also includes improvements to the Phishing Report Button and PhishFeedback system, further enabling smarter decision-making and more effective risk mitigation.  Digital self-defence Hellemann concludes, “We continue to push the boundaries of human risk management, with over 5,000 customers globally validating our bold, behaviour-driven strategy." "With this recognition from Forrester and continued customer trust, SoSafe remains committed to empowering organisations worldwide to strengthen their digital self-defence.” 

SoSafe, Europe’s major vendor for security awareness and training announced the appointment of Gonçalo Gaiolas, former C-level executive and leader of the product organisation at OutSystems, as Chief Product Officer (CPO).   Gaiolas will lead SoSafe’s entire product organisation and will further drive product innovation and strengthen the company’s global product leadership. Rise in cybercrimes Niklas Hellemann, Co-Founder and SoSafe CEO, "At SoSafe, we are on a mission to support organisations in leveraging their employees as an active asset of cyber defence."   Niklas Hellemann adds, "Cybercrime has been professionalising for years but with the rise of AI-powered Large Language Models, this is taking on new dimensions due to its massively increased scaling and threat potential. This development confirms our product strategy of constantly weaving new developments and technologies such as Generative AI into product innovations." Developing security awareness solution Gonçalo brings extensive experience, especially in customer-oriented product development" Niklas Hellemann continues, "With Gonçalo, we have found the perfect Chief Product Officer to double down on this and we are very pleased to welcome him on board. Gonçalo brings extensive experience as a fast-scaling category leader, especially in hands-on customer-oriented product development."   He said, "We trust him to grow, coach, and develop the whole product team and operations to the next level to further strengthen the core of our value creation, our security awareness solution." Gaiolas' work experience  Gaiolas – a computer science postgrad with more than 15 years of professional B2B SaaS management experience worked at OutSystems for more than 10 years. He has been responsible for Customer Success, Customer Experience, and Product, most recently as CPO.    In this position, Gaiolas oversaw product and platform strategy and execution, drove the cross-company product-led strategy, and was leading developer and community relations. Customer-centric Gonçalo Gaiolas, CPO at SoSafe, said “SoSafe has a leading value proposition in the market. I am impressed by the deeply rooted customer-centricity of not only the product but the whole organisation."   Gonçalo Gaiolas adds, "The integration of behavioural science and data insights is something that sets SoSafe apart from its competitors. With cybersecurity being the most pressing threat for businesses today, I am looking forward to working on a purpose-driven solution and taking product innovation at SoSafe to the next level.” Cybersecurity training and awareness SoSafe is uniquely positioned to create continuous awareness programmes that drive behavioural change Since its foundation in 2018, SoSafe has been revolutionising the way organisations approach cybersecurity training and awareness. Driven by a product team with diverse backgrounds in social sciences and learning psychology, SoSafe is uniquely positioned to create continuous awareness programmes that drive genuine behavioural change.    Committed to innovation and rapid adaptation, SoSafe constantly evolves its product offerings to meet industry requirements and customer demands. Leveraging Generative AI The company is at the forefront of developing emerging capabilities for next-generation platforms, incorporating multi-factor human risk reporting, personalised learning paths, and automated multichannel rapid awareness tools.    Gaiolas will play a key role in driving these advancements, leveraging the potential of Generative AI for product innovation, and enhancing the efficacy of their overall cybersecurity training and awareness programme.

After another year of strong growth, SoSafe (SoSafe GmbH), one of the renowned security awareness platform providers in Europe, is further expanding its top management team. With new Vice Presidents for the Product, Customer Success, and People Function, SoSafe lays the foundation for scaling its product development and geographical expansion. Since its founding in late 2018, the tech company has experienced strong demand, as organisations have realised the human factor plays an essential role in holistic cyber security strategies. SoSafe is committed to building on this need for human-centered solutions and already serves more than 1,500 international customers, such as Aldi, Vattenfall, and Mustang. New senior executives appointed   New Senior Vice President - Product, Mads Møller will head SoSafe’s Product business Having shaped the product at Templafy and a Tech Founder himself, new Senior Vice President - Product, Mads Møller will head SoSafe’s Product business. He has a strong background in B2B, SaaS and has previously focused on product analytics and tracking. At SoSafe, Mads Møller will be responsible for implementing the product strategy and roadmap, as well as building a world-class product organisation. New Vice President - Customer Success Shannon Jaritz joins SoSafe as the Vice President - Customer Success. She previously worked for major digital companies, such as LinkedIn and Contentful, and led customer strategy at secure communication start-up, Wire. Shannon Jaritz will strengthen SoSafe’s Customer Service function and improve customer collaboration, to account for their diverse needs, as well as to further develop the product accordingly. New Vice President - People Karel Ellis-Gray comes from B2B SaaS unicorn company, Adjust and will lead SoSafe’s People and Workplaces function, as SoSafe’s Vice President - People. Karel will ensure the company stays on track with its ambitious growth goals Karel will ensure the company stays on track with its ambitious growth goals and will make international talent acquisition, and employee satisfaction, a top priority moving forward, with more than 220 employees from 22 nations already on the team. Fighting cyber-crime effectively SoSafe is moving fast to ensure companies around the world are well-positioned to fight cyber-crime. With the three new leaders, SoSafe continues to build a strong and international workforce. In only seven months, the number of employees has already more than doubled, enabling the company to work towards reducing security risk for organisations around the world, by activating their human firewall. SoSafe’s Co-Founder, Dr. Niklas Hellemann, said “We are delighted to welcome Mads, Shannon, and Karel – all highly experienced leaders and experts in their fields. They bring the ambition and mindset that we need in this fast-moving environment. We could not be more excited to see their impact on our team, our product and our whole company.”