RightCrowd Software Pty Ltd - Experts & Thought Leaders

RightCrowd, a global provider of safety, security and compliance solutions that manage the access and presence of people, announces that its premier workplace access solutions have received LenelS2 factory certification under the LenelS2 OpenAccess Alliance Programme (OAAP). Equipped with enhanced product features, RightCrowd’s Workforce Access solutions seamlessly integrate with the OnGuard® Access Control System as an intelligent suite to manage new and emerging workplace access challenges more efficiently with heightened safety and security. Security management system “Our product portfolio is proven to help modern workplaces address the challenges of today’s unpredictable circumstances,” said Brian McIlravey, RightCrowd COO. This LenelS2 factory testing validated the integration with OnGuard systems" “This LenelS2 factory testing validated the integration with OnGuard systems, providing an effective and cost-efficient pathway for our customers to implement our powerful features designed to help protect and manage their hybrid workforce, enforce unique security access policies, and streamline workforce access.” Managing physical access The RightCrowd system, Workforce Access, was tested with LenelS2 OnGuard® security management system versions 8.0 and 8.1. Version 8.1 is the latest version of OnGuard, announced in June of 2022. RightCrowd Workforce Access automates access control processes and workflows, enables self-service and implements attribute-based access control rules to dynamically manage physical access based on security policies, training and certifications, work schedules, and other data. The solution seamlessly integrates with enterprise systems and Physical Access Control Systems.

RightCrowd, a provider of safety, security and compliance solutions that manage the access and presence of people, is pleased to announce the appointment of Rick Batchelor as its new Director of Customer Success. In this role, Batchelor will be responsible for driving customer engagement and satisfaction by developing programs and processes that drive adoption, retention and growth for RightCrowd’s clients. Batchelor brings over 12 years of experience in the security industry, with a proven track record of driving customer success and growth. Prior to joining RightCrowd, Batchelor served as the Senior Customer Success Manager at Igloo Software, where he helped lead a team that delivered exceptional customer experiences for large-scale enterprise customers with over 100,000 employees and drove significant revenue growth. Significant revenue growth Batchelor will work closely with RightCrowd’s customers to understand their needs “We are thrilled to welcome Rick to the RightCrowd team,” said Brian Mcllravey, COO and President of RightCrowd. “Rick’s expertise and passion for customer success make him the perfect fit for this role, and we are confident that he will play a key role in driving the success of our customers and our business.” In his new role, Batchelor will work closely with RightCrowd’s customers to understand their needs, develop and implement successful engagement strategies, and ensure that they are able to fully realise the value of their investment in RightCrowd’s solutions. “I am honoured to join the RightCrowd team and to have the opportunity to drive customer success for such a innovative and forward-thinking company,” said Batchelor. “I look forward to working closely with our customers and helping them to achieve their goals through the effective use of RightCrowd’s solutions.”

RightCrowd, a global provider of safety, security, and compliance solutions that manage the access and presence of people, is launching a new Systems Integrator Partner Programme with a different twist. The programme is designed to cultivate select relationships with highly qualified, well-established systems integrators specialising in large physical access control systems (PACS) who possess the vision to transform the industry’s digital transformation journey into new pathways to annual recurring revenue (ARR). Premium-level benefits Unlike conventional reseller programmes, RightCrowd is being quite selective in its recruitment of systems integration partners. The plan is built on the premise of refreshing existing SI relationships, and establishing new SI relationships with a limited number of partners with premium-level benefits, including project registration, extensive training, and support tools, minimal to zero risk for system deployment responsibilities, and enhanced customer retention based on a lucrative subscription-based SaaS model.   PACS solutions Our software positively impacts the experience of everyone who interacts with or manages an access control system" “RightCrowd offers advanced workforce access PIAM analytics, automation, and presence control software solutions for enterprise-scale end-users. Our software positively impacts the experience of everyone who interacts with or manages an access control system and delivers significant ROI in a relatively short period after deployment." "Effectively deploying our award-winning solutions requires a solid foundation of skills and experience with enterprise deployments of PACs technology. Partnering with SIs that focus on enterprise PACS solutions presents the best opportunities for RightCrowd to help their clients capitalise on the data generated by these systems while creating sizeable revenues for their organisations,” said Dan Ireland, Vice President, of Partners, and Alliances. Qualification and participation criteria The key to qualification and participation in this exclusive SI partner programme lies in aligning RightCrowd’s target customer profiles with an SI’s customer base. Ideal customers typically manage thousands of identities across multiple locations. RightCrowd’s powerful solutions automate the processes required to effectively manage such large numbers of identities across the enterprise, effectively eliminating potential threats to people, property, and assets, lack of compliance, and exposure to otherwise undetected risks and liabilities. Three primary solutions RightCrowd’s three primary solutions can be implemented individually or in a threat stack to alleviate most, if not all, of the challenges associated with managing large numbers of identities and their access rights. RightCrowd Access Analytics allows users to map, measure and monitor access rights across a workforce. The solution delivers up-to-date reporting on inappropriate access to facilities, buildings, and areas, enabling organisations to monitor privileged physical access, policy compliance, cardholders, access levels, and more with increased scrutiny. RightCrowd Workforce Access automates, optimises, and enforces the process of provisioning physical access for employees, contractors, and visitors. By automating physical access control processes and pushing the approved access rights dynamically into the physical access control system, this enterprise-level PIAM solution applies attribute-based access control (ABAC) rules to ensure that everyone on site is right. RightCrowd Presence Control enforces safety, security, and compliance policies through Bluetooth security wearables that turn the existing passive access badge into an active digital identity. This automated presence control system respects workplace privacy while taking the guesswork out of managing authorised workers using continuous visual validation and presence monitoring. Intelligent workplace access solutions “RightCrowd’s portfolio of intelligent workplace access solutions alleviates the access chaos inherent in large organisations," said Brian McIlravey, RightCrowd COO. “Our new SI Partner Program presents a win-win proposition for SI’s and their customers by paving a new pathway for digital transformation that ensures better overall security and safety with a mutually beneficial financial proposition.”

IFSEC International 2018 kicked off last week at London’s ExCel Centre. Visitors were lucky enough to experience a rare three days of British sunshine as they came together to discuss the latest trends and technologies in the physical security industry. Many exhibitors commented on how the show seemed smaller than previous years, with stands more spread out, and fewer ‘double-decker’ offerings than earlier shows. Although exhibitors represented all aspects of physical security, including access control and intrusion detection, the show was largely dominated by video surveillance. Video manufacturers Avigilon and Dahua were key sponsors, while the largest stand by far was occupied by Hikvision. Rather than hosting large product portfolios, exhibitors chose to demonstrate how integrated solutions could provide a more holistic solution If stands seemed more modest than in previous years, this may be a reflection of the industry shifting away from its long-standing product focus. Displaying large product portfolios takes more exhibit space. In an increasingly commoditised market, security integrators are combatting price erosion by emphasising holistic solutions rather than products and features. While some manufacturers have responded by collaborating with partners to offer a broader portfolio of solutions, others have invested in building end-to-end systems. Both these trends were reflected at the show; rather than hosting large product portfolios with a wide range of features, exhibitors chose to demonstrate how integrated solutions could provide a more holistic solution to end users’ challenges. Integrated systems approach One manufacturer opting for a solutions focus was security, access control and door entry systems provider STANLEY Product and Technology. The stand was represented by a range of STANLEY brands including PACOM and PAC GDX, as well as technology from recent acquisition 3xLOGIC. The PACOM team was on hand to demonstrate integrations of PACOM’s Graphical Management System (GMS) with workflow management software from RightCrowd, and biometric authentication products from EyeLock. PACOM Systems’ Commercial Director Gary Rowden explained that the stand was designed specifically to showcase all of STANLEY’s brands and partners in one place, encouraging customers to buy into the STANLEY solutions approach, rather than focusing on specific products. The show was largely dominated by video surveillance, with video manufacturer Avigilon a key sponsor Connecting with partners Another company emphasising partner solutions was Milestone Systems. Milestone’s Vice President for EMEA, Malou Mousten Dyhr Toft, who joined the company in March, explained how IFSEC International continues to be a key show. It was an opportunity to meet with Milestone’s expansive community of existing partners, as well as connecting with new partners and end users. Milestone hopes to enable community customers to process more video data with fewer servers, increasing scalabilityIn February this year, the company launched the Milestone System Builder initiative, allowing partners to optimise their hardware to pre-load Milestone’s XProtect VMS software. Several system builder partners were present at the Milestone stand. By collaborating with NVIDIA, Milestone hopes to enable community customers to process more video data with fewer servers, increasing scalability and reducing the total cost of ownership of its partner solutions. The stand showcased Milestone’s latest XProtect 2018 R2 VMS that leverages NVIDIA’s high-powered graphics processing units (GPUs), which can handle up to 2,000 video streams on one single server. Commitment to open systems MOBOTIX took this year’s IFSEC International as an opportunity to spread the word about its increased commitment to open systems. Since the company’s majority acquisition by Konica Minolta in 2016, and the subsequent addition of CEO Thomas Lausten last year, the company has undergone a significant change in approach, all-the-while guarding its core decentralised IP video product offering and made-in-Germany DNA. Lausten was previously a key figure at Milestone Systems and has brought to MOBOTIX a new approach focused on collaboration. Partners present at the MOBOTIX stand included Milestone, Kentix and Wavestore. The company also demonstrated its commitment to open systems by unveiling MOBOTIX MOVE, the manufacturer’s first line of ONVIF G compliant cameras. Visitors were lucky enough to experience a rare three days of British sunshine at IFSEC International this year Security system provider Vanderbilt had many new developments on show, including integrations both within Vanderbilt systems and with partner systems. The company’s SPC intrusion detection system now integrates with Milestone software, allowing SPC users to trigger events and control alarm systems from within the Milestone platform. A further highlight was Vanderbilt’s ACTEnterprise access control system, which now integrates with ASSA ABLOY’s Aperio wireless locking solution. Vanderbilt hopes that the integration will provide customers with faster, more cost-effective access control installations.Vanderbilt hopes that the integration will provide customers with faster, more cost-effective access control installations Reducing costs, increasing ease-of-use Many exhibitors were keen to demonstrate how integrated solutions could reduce costs for integrators by unifying systems on one easy-to-use platform. Arecont Vision unveiled its new Contera cloud-based video management solution at ISC West in April, making IFSEC the technology’s first outing in the European market. Contera is Arecont’s first video management offering and will allow customers to benefit from end-to-end solutions from the US-based company. Since the Contera system is designed to be web-based from the start, integrators will not be faced with the additional cost of adapting a legacy VMS system to the cloud. IDIS was another manufacturer highlighting their enhanced user experience and reduced cost offered by end-to-end systems. Visitors experienced demonstrations of the IDIS Center video management software, which is designed to offer smart user experience controls, and a user-friendly interface. Also on display were the company’s latest ranges of analogue and IP cameras. The IDIS system allows users to ‘mix-and-match’ HD analogue and IP video depending on the requirements of the project, with all surveillance operated from the same IDIS software interface. The mix-and-match approach avoids the additional cost of unnecessarily ripping and replacing legacy analogue systems. IFSEC 2018 presented a snapshot of how manufacturers from across video, access control and intrusion detection are continuing to innovate and collaborate to stay competitive in an increasingly challenging market, without losing sight of the most pressing needs of end users and integrators.