Manned security guard or team in place can also help with customer service

Trigion suggests retailers to speak to a security expert who can recommend the best options to keep safe

As revellers and shoppers throng to our high streets and shopping centres, the risk of crime increases in the run up to, and over, the festive period. Security specialist, Trigion offers advice to retailers and facilities managers on ensuring that neither they, nor their colleagues or customers fall victim in the season of ‘goodwill to all men’.

Alongside alcohol-related violence, the crimes reported to rise include:

  • Burglary
  • Muggings and street robbery
  • Making off without paying, including restaurant and bar bills
  • Shoplifting
  • Theft of, and from, vehicles

Encouraging operatives and patrons to take sensible precautions, such as not carrying large sums of money and keeping presents out of sight will help reduce the risk of crime, but it may also be time to review security arrangements.

Having a visible deterrent such as manned guards or visible electronic security systems can be effective at putting off potential criminals. They can also mean a quicker response should a crime occur, especially if the premises is being monitored 24 hours a day. If the monitoring team spot someone who looks vulnerable they can despatch a guard before any incidents occur.

Having a manned security guard or team in place can also help with customer service as guards are now often trained in wider communications skills and can advise or direct customers as appropriate.

Other steps:

  • Ensure all areas are adequately lit and that all lights are working – check this regularly
  • Cut back any vegetation growing near entrances and exits
  • Make sure warning signs and CCTV notifications are clear
  • Depending on the type of business there may be a reduction in staff due to holidays or an increase in temporary staff. Both these situations can have an influence on security requirements.

Speak to a security expert who can assess your situation and recommend the best options to keep safe this Christmas and New Year.

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