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SureView Systems, the globally renowned open response platform provider for security operations teams and ShotSpotter, a global company in precision policing technology solutions that enable law enforcement to more effectively respond to, investigate and deter crime, have announced the integration of their intelligence-based flagship technologies.

The integration of ShotSpotter’s gunshot detection system with SureView’s Next-Generation PSIM, (Physical Security Information Management) platform, improves the ability of security operations centres (SOC) to effectively manage real-time responses to gunshots.

SureView Systems – ShotSpotter partnership

ShotSpotter uses acoustic sensors to reliably detect and accurately locate gunshots. Alerts are produced within 60 seconds of trigger pull and include the location of the gunfire, number of rounds fired, and details about whether there were multiple shooters or high-capacity weapons used.

When paired with SureView Response, SOC operators can see a map showing where shots were fired

When paired with SureView Response, SOC operators can see a map showing where shots were fired and immediately view the closest live video stream to provide responding investigators with critical situational awareness, before arriving on the scene.

Gunshot detection integration with PSIM platform

Sam Klepper, ShotSpotter’s Senior Vice President, said the integration of gunshot detection offers valuable data for users of SureView’s cloud-based PSIM technology. 

Sam Klepper stated, “The combination of ShotSpotter’s gunfire alerts with SureView’s PSIM gives security operations teams the tactical information they need to respond and protect people in a single, manageable view of events.”

Enhanced situational awareness in gunshot-related events

Simon Morgan, the Chief Product Officer of SureView Systems, said integrating the ShotSpotter gunshot detection was a natural enhancement of SureView’s next-generation PSIM platform.

Simon Morgan comments, “ShotSpotter’s technology provides a tremendous amount of information, providing the SOC and its field teams with the situational awareness required to best respond to gunshot-related events. ShotSpotter is an immediate addition to our PSIM platform, helping SureView users make more sense of critical events.

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