Portico, the specialist provider of high-quality, tailored guest services, launches Portico Safe, its security offering designed to complement the existing front of house services or become the singular point of welcome. Portico Safe will facilitate guest arrival and departure journeys with a soft yet secure approach.

Portico Safe will deliver an unrivalled blend of security protocol and service as one. With highly trained, SIA Licenced ‘Portico Security Operatives’ (PSO), the new offering will provide an end-to-end experience, a security service that can tackle today's and tomorrow’s security threats whilst creating an inviting and engaging workplace.

Service-focused professionals

Paul Jackson, Managing Director, Portico comments, “We believe that service-focused professionals are the key to unlocking the arrival experience in the workplace - operatives that have the capability and desire to improve your experience to feel safe.”

Portico Safe has been developed on the understanding that these needs are not in conflict"

There shouldn’t have to be a choice between safety and service. Portico Safe has been developed on the understanding that these needs are not in conflict with one another but in fact, one enhances the other and both are necessary to take security to new levels.”

Maintaining situational awareness

Portico’s new security solution will enhance the experience for building visitors, providing:

  • Heightened attention and engagement with both visitors and the surrounding environment
  • A seamless and personalised welcome whilst maintaining situational awareness
  • Threat prevention and detection
  • Excellent communication skills and conflict resolution
  • Vigilance and proactive management of hazards and building health & safety
  • First aid and fire marshal support
  • Oversight of all site-based CCTV and key handling responsibilities
  • Reassurance to those returning to the workplace while upholding building social distancing measures
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