Milestone Systems introduces the documentation portal, a convenient online portal for resellers, installers, administrators, operators and customers to access technical manuals and guides.
Milestone Systems, a provider of open platform video management, released a new online Documentation Portal as part of 2020 R1. XProtect VMS and Husky Network Video Recorder manuals and guides are now available in an easily searchable online format in one convenient portal.
Accessing product documentation
"The Milestone documentation portal is the first step in a journey to gather documentation in one convenient location online. Our team is committed to the ongoing development of the portal and increasing the ease of use in accessing product documentation," said Jesper Just Jensen, VP Products, Milestone Systems.
On the documentation portal, users can search by product or for a specific topic across all manuals and guides, removing the obstacle of looking through numerous manuals to find the right answer. Users can still download PDFs of product manuals to start or administrate XProtect solutions, but as an added feature, users can now search for information across the documentation portal, ultimately gaining better insights and overview.
Mobile-enabled documentation portal
When XProtect VMS is online, the 2020 R1 version will simply connect to the online documentation portal when the user presses F1 for Help. Offline systems will continue to utilise the installed help. The documentation portal reflects existing document localisations and the user's browser settings.
Localised documents appear when browsing or searching along with deliverables in English, providing language options for users. The mobile-enabled documentation portal allows users to work on the go and on any device. Digitalising the manual and guide content also makes it easier to find information through the user's preferred search engine.
