The Send for Help Group, a leading lone worker protection provider, are pleased to announce record growth and profits for the financial year 2015/16.
The figures, published in Send for Help Limited’s Annual Report found that for the year ending 31st March 2016, turnover was up 81% year-on-year and operating profits had also increased by 42% within the same period. Results for 2015/16 saw the company turnover increase to £6.1m, with a gross margin of £4.94m and profits of £1.5m – with an adjusted EBITDA figure of £3m.
Continued product development & customer service
The business has maintained its market leading position by continued product development and delivering the highest levels of customer service through its subsidiary brands – Skyguard and Guardian24. The previous financial year had seen Send for Help acquire Guardian24 Limited, adding a second well-established market player, alongside the market leader, Skyguard, to their portfolio. The full benefits of this acquisition have been reflected in these published results.
The Company’s position as the world’s largest lone worker protection provider in terms of subscriber numbers has been confirmed by an independent market research report published at the end of the financial year.
24/7 backup & protection for lone workers
Send for Help provides personal alarms and mobile phone applications linked to their fully accredited alarm receiving centre, which in turn delivers 24/7 backup and protection for lone workers and those at risk. The group primarily operates in the UK and Ireland serving over 100 NHS trusts, 200 housing associations, 150 local authorities, as well as hundreds of commercial organisations. Over half the UK’s police forces trust and use Send for Help’s alarms to protect the most vulnerable in society.
Accreditations & growth plans
"With a strong management team, a healthy sales pipeline, and some exciting new products in development there are excellent prospects for further growth in the coming year" |
This year, the business has gained the highest industry accreditations from the National Security Inspectorate and the Police’s Secured by Design scheme, whilst being awarded a Security Excellence Award for Lone Working for the second year running.
Send for Help’s Chief Executive, James Murray said, “The directors are delighted with these results, which shows the Company’s turnover and profit yet again increase year-on-year. Despite the uncertain economic environment, the business has achieved excellent results for 2016 and the directors are confident that we will continue to build on this success in 2017. With a strong management team, a healthy sales pipeline, and some exciting new products in development there are excellent prospects for further growth in the coming year.”
“We are delivering shareholder value by making Send for Help a more profitable business through improved gross margins and prudent cost management. Our incentive mechanisms for early settlement of multi-year contracts generate strong cash flows, and we actively seek value adding growth opportunities. We are committed to operating with strong financial discipline and a conservative view towards risk”, explained Murray.
