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Critical Response Group (CRG), the global pioneer in critical incident mapping data, and Intrado, a global pioneer in emergency communication services and end-to-end solutions announced the integration of CRG within Intrado’s FirstNet® certified Safety Shield application.

This integration brings CRG’s critical incident mapping data into Intrado’s comprehensive Safety Suite, an end-to-end incident management solution designed to enhance school and enterprise safety by helping users prevent, prepare for, respond to, and recover from any type of threat.

Multi-layered security approach

Most schools and enterprises have adopted a multi-layered security approach to protect students and staff.

However, a critical component of this approach, the first layer of defence involves having accurate, up-to-date emergency mapping data for first responders.

Intrado Safety Shield

This integration facilitates better coordination among emergency responders by offering a shared visual representation

Intrado Safety Shield seamlessly integrates with CRG’s mapping data, allowing organisations to leverage detailed, accurate maps during emergencies, providing crucial context, improving response times, and ensuring precise situational awareness.

This integration facilitates better coordination among emergency responders by offering a shared visual representation of the incident scene, essential for effective decision-making during critical situations.

Data location

Within Safety Shield, CRG’s maps can display the precise location data of Intrado’s beacons, which are activated when personnel deploy Intrado Wearable Panic Buttons. 

This ensures that emergency responders and personnel can quickly locate and address incidents, significantly enhancing the safety and security of students and employees.

Intrado Safety Suite

"Intrado Safety Suite provides organisations with a comprehensive set of incident management and communication tools engineered to protect their people and assets," said Jaz Lin, Head of Product at Intrado.

By integrating CRG’s critical incident mapping data with Safety Shield, we are furthering our commitment to delivering unparalleled situational awareness and response capabilities. Working with CRG empowers our users with the precise mapping information they need to navigate emergencies swiftly and effectively."

FirstNet Certified

FirstNet, Built with AT&T, is the only nationwide high-speed broadband communications platform

FirstNet, Built with AT&T, is the only nationwide high-speed broadband communications platform dedicated to and purpose-built for America’s first responders and the extended public safety community.

Intrado Safety Shield is FirstNet Certified and available in the FirstNet app catalogue.

Campus safety and emergency response

FirstNet is America’s public safety network and the more tools public safety has access to on their network, the more we can help them achieve their mission," said Matt Walsh, assistant vice president, of product management and development, FirstNet Programme at AT&T.

"This collaboration demonstrates the innovative strides being made to enhance campus safety and emergency response. By leveraging these cutting-edge solutions, organisations and first responders are better equipped to handle critical incidents swiftly and effectively."

Incident management and resolution

Intrado customers in regions covered by CRG’s mapping of approximately 30,000 maps nationwide

Through this partnership, Intrado customers in regions covered by CRG’s mapping of approximately 30,000 maps nationwide will gain access to their critical incident maps within the Safety Shield application. 

The integration enhances emergency preparedness and supports more effective incident management and resolution.

Situational awareness and operational efficiency

"This collaboration reaffirms our commitment to reducing response time and saving lives during emergencies," said CRG co-founder and CEO Mike Rodgers.

By integrating our detailed incident maps with Intrado’s emergency management tools, we are setting a new standard for situational awareness and operational efficiency during critical incidents. Our goal is to provide first responders and security teams with the precise information they need to make swift, informed decisions that can save lives."

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