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The British Security Industry Association (BSIA) has created a toolkit for alarm installers to encourage their customers to ‘Beat the Big Switch Off’ and be All-IP ready as analogue lines are switched off at the end of 2025.

PSTN switch-off

Since the initial announcement by Openreach in 2017 of the PSTN switch-off, the BSIA has been engaging with its members to ensure that they are fully aware and prepared for the final upgrade deadline of December 2025.

While many companies have engaged in discussions with their end users, and alarm signalling upgrades are happening, it is estimated a remaining 1,000,000+ PSTN-connected alarm systems in the UK have not yet transitioned; many of these systems likely have an end user who may not even be aware that changes need to be made, or does not appreciate the seriousness of the deadline.

Beat the Big Switch-Off

The toolkit includes letter templates and flyers that include FAQs that cover the concerns and queries

As the phrase ‘All-IP’ may not mean much beyond the industry, the BSIA, working with Openreach and supported by SSAIB and NSI, has created a campaign theme, ‘Beat the Big Switch Off’, encouraging end users to take the deadline seriously.

The toolkit includes letter templates and flyers that include FAQs that cover the concerns and queries that those still on PSTN lines may have, balancing useful information with the consequences of what may happen if they do not transition within time.

Importance of the toolkit

David Wilkinson, Director of Technical Services, BSIA, said, “Through the efforts of the Association and its members, feedback suggests that end users still do not fully understand the impact or are in some cases dismissing the transition to All-IP as something that won’t affect them."

We are encouraging our members and the wider industry to assist with this rollout of important information and we hope the toolkit will play a significant role in achieving this; the effect that this will have on end users who depend on these alarm systems has the potential to cause serious disruption and create risks, not only in the supply chain but in the daily use of these systems.”

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