- Required a reliable Indian brand that could provide pre and post-sales support throughout India. Matrix’s competitor brands had failed to provide tech support in some remote locations in India
- Need for effective monitoring in critical areas of the store: Entrances, Exits, Aisles, Cash Counters, and Inventory
- Need for a solution that provided valuable video evidence for dispute resolution and liability claims
- Required efficient monitoring at night to mitigate the risk of thefts
Solution offered
With growing stores across India, they chose Matrix again due to satisfactory results in the past
The eyewear chain relied on Matrix for its video surveillance needs as they were highly satisfied with Matrix Access Control and Matrix Telecom solutions, previously. Earlier, they had installed Matrix IP Cameras, Video Recorders, and Matrix Video Management Software for centralised monitoring.
With expanding stores across India, they chose Matrix again due to satisfactory results in the past. 1500+ store locations pan India were secured with Matrix IP Cameras and NVRs. A typical deployment in the store included installing 4 to 5 Matrix Professional Series Dome IP Cameras inside the store.
Placement of the camera locations
The cameras were strategically placed at the following locations:
- Outside the Store Premises
- Entry/ Exit of the Store
- Product Display Aisle to Monitor Customer Interactions
- Cash Counters
- Inventory In the Store
Matrix SATATYA SAMAS VMS
An 8-channel Matrix NVR with 1 SATA Port was installed within each store to record and store video footage from these IP cameras.
A particular location in South India required a centralised monitoring solution. For this purpose, Matrix SATATYA SAMAS, Enterprise Video Management Software (VMS) was provided. With the help of this solution, various multi-location cameras could be centrally monitored from a single location.
Products offered
- SATATYA MIDR20FL36CWS (5000+): 2MP IR Dome Camera with 3.6 mm Fixed Lens
- SATATYA NVR0801X (1000+): 8 Channel NVR with 1 SATA Port Support
- SATATYA MIBR20FL28CWS: 2MP IR Bullet Camera with 2.8mm Fixed Lens
- SATATYA CIBR50FL28CWS (10+): 5MP IR Bullet Camera with 2.8mm Fixed Lens
- SATATYA PZCR20ML33CWP: 2MP PTZ Cameras with 33x Optical Zoom
- SATATYA NVR6408X: 64 Channel NVR with 8 SATA Ports
- Matrix Licence Dongle 200: USB Dongle to Run License VMS Application
- SATATYA SAMAS PLT: Enterprise Video Management Software
- SATATYA SAMAS CAM100 (3 Nos.): 100 Camera Licence for Enterprise VMS
Solution diagram
Benefits
- Pan India Pre and Post-Sales Support: The team at Matrix ensured seamless deployment of cameras and NVRs even in the most remote locations of India. Further, the eyewear chain was assured of technical support whenever required.
- Comprehensive Security: Matrix IP Cameras and Network Video Recorders ensured robust security coverage for the brand’s retail outlets throughout India.
- Preventive Crime Measures: Intelligent Video Analytics and Instant Notifications played a crucial role in deterring and preventing shoplifting, vandalism, etc.
- Enhanced Night-time Security: The Motion Detection IVA feature in Matrix IP Cameras specifically addressed heightened security concerns during store closure. It triggered instant SMS and email notifications to relevant staff upon detecting motion, proactively preventing incidents even after closing hours.
- Efficient Bandwidth and Storage: The Adaptive Streaming and Smart Streaming Feature in Matrix IP Cameras intelligently managed bandwidth and storage usage, optimising resources.
- Customized Recording Retention: Matrix NVRs have camera-wise recording retention, enabling tailored storage duration for each camera’s recordings and backups, further enhancing storage efficiency.
