GJD and VMS announce technical service provider agreement to strengthen customer relations

GJD, a designer and manufacturer of professional external detector equipment and LED illuminators has announced a new service deal with VMS, a provider of installation and maintenance services within the audio visual, networking, and security markets. The innovative approach aims to strengthen GJD’s customer relations and provide unparalleled levels of field support.

Field technical support

The new deal will see VMS’s experienced engineers and consultants work closely with GJD on key projects. VMS will offer field technical support, as well as full health and safety accreditation to provide customers with ultimate peace of mind.

Mark Tibbenham, GJD’s Managing Director commented: “We are pleased to have VMS as our approved technical service provider, we can now offer an even higher level of service to our customers. Their management team knows our marketplace inside out and their standard of work is first class. The ability to bring VMS’s expertise to projects, coupled with the health and safety accreditation they bring, is a welcome addition to the GJD offering.”

Tibbenham continued to say: “GJD’s strong growth pattern results from an ardent philosophy of producing consistently reliable security equipment coupled with a dedication to after-sales support. By listening to, and working closely with our customers, we are able to continuously refine and evolve our products and quality systems.”

Industry compliant regulations

GJD’s core competency is its ability to design, develop and manufacture innovative products, in-house using the latest technology. All products go through stringent testing procedures to verify the functionality, high quality, and reliability of finished products. Quality is everything to GJD and its products are industry compliant with the latest regulations including ISO 9001:2008, CE, UL, RoHs, Reach, WEEE and BS8418.

VMS Managing Director, Mark Thomas spoke of his delight with the new deal. He said: “The new deal will see VMS’ experienced engineers working with GJD offering unparalleled levels of field support, particularly focused on the IP and Laser product sets. VMS can also offer installation and maintenance support to GJD customers providing technical assistance and reducing valuable time on site.”

He added: “GJD is known as a provider of high quality service, particularly with after-sales and technical support. We share these high expectations and look forward to adding even more expertise to GJD’s offering.”