Essence Group, a technology group developing IoT-based security, safety, and healthcare solutions and cloud services for homes, families, and businesses announced it was able to meet the vast majority of customer orders for its connected security and senior care devices and systems throughout 2021.
Success was achieved due to Essence's strategic partnerships with component suppliers and chip manufacturers, its ability to predict and forecast requirements and place advanced orders according to these models, and the company's strong purchasing power. The robust management of Essence's supply chain mitigated the global disruption caused by the ongoing COVID-19 pandemic and ensured the continued supply of products to all of its customers.
99.5% on-time delivery rate
"In March 2021, Essence released a statement describing our proactive resilience and detailed business planning, which ensured minimal interruption to supply during 2020," said Hagai Enoch, COO of Essence Group. "We are proud that this has continued throughout 2021, helping us to greatly exceed market expectations."
Essence released a statement describing our proactive resilience and detailed business planning"
Throughout 2021, Essence was able to continually source the required items and maintain production levels, resulting in a 99.5% on-time delivery rate to its partners across the United States, Europe, Latin America, and Asia-Pacific. The continuity of supply enabled Essence customers to continue to support end-users successfully and without any disruption.
Strategic planning and decisions
"The supply chain disruption forms part of the widescale resources challenges that affected global production, business investment, and labor during 2021 and will likely continue well into 2022," said Dr. Haim Amir, CEO, and Founder of Essence Group.
"Our strategic planning and decisions made early in the pandemic relieved these problems and will help us to continue meeting customer demands. Our supply chain management with strategic suppliers will ensure we can maintain delivery of products to customers to generate revenues and maintain constant growth year over year."