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| The implementation, fully completed in less than six months, detects fraud in ATM/debit card transactions |
NICE Actimize, a NICE Systems business and the largest and broadest provider of a single financial crime, risk and compliance software platform for the financial services industry, recently announces that the Actimize Card Fraud Solution has been successfully implemented by National ITMX, Thailand’s interbank payment provider, providing real-time fraud detection for its 21 member banks. The implementation, fully completed in less than six months, detects fraud in ATM/debit card transactions and will be monitoring a total of nearly 70 million transactions per month.
The Actimize Card Fraud solution, which is part of the Actimize Integrated Fraud Management solutions suite, is being used by ITMX as part of its card fraud monitoring and detection system (CFMD) to monitor transactions in real time, protect its members from fraudulent transactions, and ensure consistent coverage across its member institutions while reducing financial losses and operational costs. In response to the strategic roadmap developed by the Bank of Thailand, National ITMX developed its proprietary framework - the ITMX System - to bring Thailand’s electronic commerce and payment system up to international best practices and standards. Partnering with Stream I.T. Consulting Ltd. in Thailand, NICE Actimize licensed the Actimize Card Fraud solution to National ITMX earlier this year.
“Our business direction is to serve the country’s strategic payment roadmap as initiated by the Bank of Thailand and, as such, it is our duty to ensure that our system is continually improving to cater to the needs of our members in the areas of new service development and customer satisfaction in terms of efficiency and added-value,” said Wanna Noparbhorn, Managing Director at National ITMX.
She added, “We selected NICE Actimize’s card fraud solution because we realized that we needed to add additional layers of security for our member institutions, as well as create greater awareness regarding fraud.Not only has our relationship with NICE Actimize and its partner, Stream I.T., been positive, but we can now offer a unique service to our members. It has been extremely beneficial to us to implement the NICE Actimize solution, as we have been able to know and understand our customers better, and the outcome has been rewarding.”
“Our deep experience in helping financial institutions develop and execute unique and adaptable enterprise fraud mitigation strategies has enabled us to address National ITMX’s challenges..." |
“Our deep experience in helping financial institutions develop and execute unique and adaptable enterprise fraud mitigation strategies has enabled us to address National ITMX’s challenges and offer a comprehensive solution to combat fraud for its member institutions that they can adapt and add to over time with additional capabilities,” said Amir Orad, President and CEO of NICE Actimize. “Thedepth of our expertise, and breadth and flexibility of our card fraud detection technology, will enable the cardholders covered by Thailand’s system to be protected and is expected to promote adoption of electronic payments in this fast-growing economy.”
“At Stream, we worked closely with National ITMX and NICE Actimize to deliver rapid deployment of the Actimize Card Fraud solution,” said Vichu Charuchandr, Managing Director at Stream I.T. Consulting Ltd. “In less than six months, we commenced real-time detection streaming through the CFMD System. The system is now live, servicing all 21 member banks operating in Thailand.”
Actimize Integrated Fraud Management solutions deliver real-time, customer-centric fraud prevention that support a holistic, enterprise-wide fraud management program. The NICE Actimize Card Fraud Solution, which is part of the Actimize Integrated Fraud Management suite, provides robust fraud detection and case management capabilities to process high volume, real-time transaction scoring, decisioning, alerting and resolution for signature, ATM, PIN and card not present card transactions, efficiently preventing fraudulent usage. Leveraging proven analytics, user-friendly policy authoring and customer-specific fraud strategies, the NICE Actimize advanced solutions detect more fraud with lower false positive rates, while allowing customers continued use of cards for legitimate transactions.
