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AlertMedia, an emergency communication software provider, has announced that it has raised US$ 15 million in Series C funding. The round was led by existing investors, including JMI Equity, Next Coast Ventures, and Silverton Partners.

AlertMedia has quickly emerged as one of the major providers of emergency communications technology and solutions. As a result of their product’s ease of use, reliability, and mobility, the company has doubled its business, five years in a row, while maintaining an extraordinary +84 NPS score.

AlertMedia supports global enterprises

AlertMedia now supports more than 2,000 enterprise customers, including Walmart, DHL, Greyhound, Healthgrades, as well as prominent organisations in all industries, across more than 100 countries.

AlertMedia continues to grow in response to the market’s unwavering need, to help organisations easily and effectively communicate with their employees, during critical events, including severe weather, workplace violence, and the current COVID-19 pandemic. The company recently added nearly 250 enterprise customers, during the month of March 2020.

Products help companies navigate critical events

Our products are made to help organisations navigate critical events"

Our products are made to help organisations navigate critical events, from approaching hurricanes to pandemics, to disruptions in supply chain and operations. Our mission is to save lives and minimise loss, by facilitating timely communications, when an emergency threatens personal safety,” said AlertMedia’s Chief Executive Officer (CEO), Brian Cruver.

Brian Cruver adds, “Right now, the AlertMedia team is working harder than ever to support companies around the world, in dealing with the COVID-19 pandemic. We are extremely grateful that our software can help organisations and their people during this pandemic.

In response to the COVID-19 pandemic, AlertMedia customers are using the platform to send and receive two-way messages, manage operational changes, perform wellness checks, and dispatch critical communications to their employees, keeping them safe, informed, and connected.

Series C funding to accelerate product innovation

As a customer-first organisation, AlertMedia plans to use this new round of funding to accelerate product innovation, continue to support existing customers, and help meet growing market demand by expanding its team.

It’s refreshing to see a company like AlertMedia thrive financially while also helping millions of people every day,” said Bob Nye, General Partner at JMI Equity, adding “From an investment standpoint, that’s exactly what we want to accomplish, to support an organisation that not only has huge potential for growth and a product that is in high demand, but also one that makes it their every day mission, to keep people safe and informed, and to save lives.

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