Avigilon Corporation

It was over a century ago that Charlotte Hungerford Hospital (CHH) was founded, as a gift by industrialist Uri T. Hungerford. The vision was to create a community hospital that would serve as a beacon of hope and a place of comfort for the ill and injured. 100 years later, that same community spirit has helped CHH evolve into a vibrant, independent, affordable healthcare network that delivers a comprehensive range of healthcare programs and services for over 100,000 lives in Northwestern Connecticut. A challenging safety diagnosis Avigilon has made us more efficient as we don’t have to spend much time sifting through large amounts of video” Charlotte Hungerford Hospital prides itself on supporting patient and staff safety in all hospital areas and locations. Several years ago, they found themselves with an outdated security system that lacked quality video coverage and recording capabilities. CHH struggled with reliable video playback and faced frequent system crashes. As a result, the hospital’s security operators were often unable to provide accurate evidence during forensic investigations and many liability claims and hospital incidents went unresolved. CHH needed a cost-effective, comprehensive security solution that could protect patients and staff across multiple locations while still being flexible enough to scale with the hospital’s growing needs.  Avigilon AI & analytics technology With a desire to improve its legacy security system, CHH looked to Avigilon’s advanced artificial intelligence (AI) technology and video analytics to meet their security needs. CHH began a multi-phase upgrade that included installing over 100 Avigilon cameras with self-learning video analytics, deploying AI-based Avigilon Appearance Search™ technology and using impulse radar technology with the Avigilon Presence Detector (APD) sensor. Avigilon Appearance Search technology – a sophisticated deep learning AI search engine – helps CHH quickly locate a specific person or vehicle of interest across all cameras both inside the hospital and care centres as well as outside parking lots. This technology provides CHH’s operators with enhanced situational awareness, enabling fast event response and helping to save time and effort during critical investigations. To protect areas of the hospital where cameras cannot be installed, CHH installed the APD sensor, a discreet impulse radar device with self-learning radar analytics that scans, learns, and continuously adapts to its environment. Avigilon Presence Detector sensors Our Security Department’s mission at Charlotte Hungerford Hospital is the safety of our patients, visitors, and employees” Capable of detecting persons who aren’t moving or are hidden, the APD sensors help improve situational awareness for CHH staff, and are used in areas where cameras are not permitted, such as restrooms or change rooms. When integrated with Avigilon Control Center (ACC) video management software, APD sensors alert CHH operators of human presence while still maintaining privacy. Avigilon H4 cameras were used throughout the hospital to provide exceptional image quality and built-in self-learning video analytics, which provides accurate detection and notification of movement of people and vehicles. CHH also deployed HD Multisensor cameras which provide up to four camera views per camera installation, using only one camera license and network drop. This allows CHH’s staff to efficiently cover all angles in order to detect, verify, and act on potential security events across the hospital’s premises. Avigilon H4 and HD Multisensor cameras At the core of CHH is a desire to help the community and still serve as the beacon of compassion it was founded to be 100 years ago. With these values in mind, the hospital’s mission when it comes to security is the safety of patients, visitors, and employees. Avigilon’s AI solutions have helped achieve this by moving the CHH system from legacy to advanced and providing effective monitoring around the clock while also helping to create operational efficiencies. Since deploying ACC™ software, CHH’s operators spend significantly less time reviewing recorded video, allowing them to focus on proactive event response. Working with Avigilon, Charlotte Hungerford Hospital has a roadmap for continued growth and exceptional patient safety.

Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighbourhood convenience stores. Arabian Centres: developer and operator One company single-handedly changed that: Arabian Centres. Founded in 2002 as a subsidiary of the Fawaz Alhokair Group, it is the developer and operator of 19 shopping centres in highly-populated cities, with over 1 million square metres of gross leasable area (GLA) under its management. This makes Arabian Centres the largest mall operator in the Kingdom. It has been an unprecedented change in the retail landscape of Saudi Arabia, and it shows no signs of stopping, with an additional 12 malls currently in development to help Arabian Centres reach its goal of 2 million GLA in the next 3 years. But just a few years prior, Arabian Centres was facing a significant challenge to its future operations: security compliance. Upgrading security systems In 2015, changes in local security laws required Arabian Centres to upgrade their security systems across all 19 shopping centres. Local security standards for video security in retail establishments increased, requiring higher image quality and performance. Arabian Centres needed to meet those new requirements quickly to ensure their centres were up to code in order to continue operations.Local security standards for video security increased, requiring higher image quality and performance Arabian Centres needed a partner that would not only help them satisfy applicable legal requirements, but also provide them with the hardware and software to meet their own personal standards of quality as a top-ranked market entity. Moreover, with 19 centres currently operational and more coming in the future, any security solutions they adopted would have to be scalable and versatile enough to meet a wide variety of unique scenarios. Upgrading to Avigilon Beginning in 2015, and continuing to the present day, the overall video security system of Arabian Centres has been upgraded to the Avigilon security solution. In the first phase of upgrades, Avigilon security solutions were installed in 12 of the 19 shopping centres; for phase two, the remaining seven centres will be upgraded with Avigilon solutions, with all areas expected to contain Avigilon solutions by 2018. Avigilon solutions that have been implemented: HD Dome Cameras – superior image resolution, self-learning video analytics and excellent low-light performance HD Pro Cameras – with up to 7K (30 MP) resolution, this camera line captures detailed images over vast areas and provides wide area coverage options Avigilon Control Center (ACC) Enterprise video management software – enhances the way security professionals interpret, manage and interact with high-definition security video Network Video Recorders (NVRs) – Avigilon NVRs include pre-installed ACC™ software, high-performance recording technology, and a three-year Avigilon warranty with dedicated support The Avigilon security solution provides higher image quality and performance at a lower cost of ownership As the new video security standard, each Arabian Centres mall features an average of 350 Avigilon cameras, including HD Dome and award-winning HD Pro cameras, network video recorders, and Avigilon Control Center™ video management software. The Avigilon security solution provides higher image quality and performance at a lower cost of ownership than previously installed systems. By utilising Avigilon 5K (16 MP) HD Pro cameras in their parking areas, it allows operators to cover the same area in greater detail with fewer cameras installed. With the adoption of Avigilon security solutions, Arabian Centres met all security compliance laws across Saudi Arabia. Avigilon cameras provide the image detail and quality that police required, and Arabian Centres passed their inspections without issue.

Global security manufacturer, Gallagher Security continues to strengthen its presence in the newly amalgamated NSW/ACT region, with the appointment of Jon Liaros as Business Development Manager (BDM). Joining the team earlier this month on 13 January, Jon brings 25 years of experience in the security industry, contributing to the continued growth in the NSW/ACT region. Time for the NSW/ACT region Jon has worked for some of the industry’s most notable organisations, including HID Global Starting his career as a technician, Jon has worked for some of the industry’s most notable organisations, including HID Global, Avigilon, Hills Limited, and Allegion, where they honed his skills in technical sales, account management, and regional leadership. Gallagher Security National Sales Manager – Australia, Scott Johnstone, says, “We are thrilled to have someone of Jon’s calibre joining the team, and at such an exciting time for the NSW/ACT region. Throughout his career, Jon has demonstrated his expertise and dedication to the industry, and his vast experience across various sectors and enthusiasm for the industry will be an asset to the region and the wider Australian business.”  Reliable and innovative solutions Of his appointment Jon says, “Joining a company renowned for its trusted and highly regarded access control systems is both an honour and a privilege. Gallagher’s unwavering commitment to delivering reliable and innovative solutions sets the stage for an exciting and rewarding journey ahead.” He adds, “Looking ahead to 2025, Gallagher is ready to push the boundaries, leveraging cutting-edge technology and fostering strong industry partnerships to drive continued growth and success. The future is bright, and the opportunity to contribute to this outstanding brand’s legacy is one that is embraced with enthusiasm.” Gallagher Security’s growth and success  Gallagher told in December the merger of the NSW and ACT regions under the new State Manager Gallagher Security’s Executive Vice President for Asia Pacific and India, Middle East, and Africa (APAC and IMEA), Craig Schutte says, “After a significant year of growth and success across Australia in 2024, we are poised and excited for what this year will bring." "The strength of our regional teams means we are well placed to continue unlocking greater value through the power of our solutions for our customers across Australia.” Merger of the NSW and ACT regions Gallagher announced in December the merger of the NSW and ACT regions under the leadership of new State Manager David Issa, bringing the strength of the two states under one umbrella. Of the merger, Scott says, “We are committed to enhancing the partner and End User experience, and the merging of the two states will enable Gallagher to scale our in-region teams more effectively, responding to growth opportunities as required.”