Providing exceptional professional services, enhancing guest experiences, and organising structured hotel activities are essential for building a strong reputation and cultivating a loyal customer base.
Matrix offers comprehensive, all-in-one Hospitality PBX solutions designed to streamline hotel management processes. The integrated systems promote seamless communication among staff, ensuring guest-centric services that are both efficient and secure.
Matrix hospitality solutions
Whether managing a small-budget establishment or a luxury hotel, Matrix tailors its solutions to meet specific needs and challenges.
By implementing Matrix hospitality communication solutions, hoteliers can effectively overcome industry-wide communication barriers, ultimately delivering an unmatched guest experience. After all, when the guests' calls are answered promptly and efficiently, their revenue flows just as smoothly!
Key features
- Smart Front Desk Management
- Hotel Activity Log
- Room Clean Status
- Call Budgeting
- Continuous 24x7 Housekeeping Response
- Personalized Greetings for Guests
- Wake Up Alarms and Reminders
- BYOD (Bring your own device) for Mobile Extensions
- Secured Connections through TLS/SRTP
- Voice Logger and SMS Server