Leisure and business travellers enjoy the convenience of flexible check-in and the safety of contactless arrival. Switching mechanical locking for a wireless electronic system can offer both without disrupting hotel aesthetics or day-to-day operations.
Guests can enter their room without the need to queue at the reception - it is perfect for hospitality settings, where 24/7 staffing is not cost-effective, as managers of one luxury apartment complex in Spain discovered.
Wireless, PIN-operated escutcheons
Safety and convenience are now central to traveller expectations. In 2019, 78% of respondents to a Travel Leaders Group survey wanted to see more self-service check-in. Making this facility available for visitors can save business money and reduce unnecessary staff workload.
Rooms also have a wall-mounted Energy Saver, which helps Harpazul to minimise wastage of energy
At Harpazul - new holiday apartments close to Galicia’s beaches, in Spain - stylish electronic locks with integrated PIN keypads now secure the main entrances, recreation areas and individual apartments. Wireless, PIN-operated escutcheons complement the aesthetics. Rooms also have a wall-mounted Energy Saver, which helps Harpazul to minimise wastage of energy.
Hotel Check-In by PIN solution
TESA's Hotel Check-In by PIN solution makes arrival safe and stress-free. The guest enters without delay and settles in immediately. Contactless arrival also saves costs, because 24-hour hotel reception staffing is not required.
Before they even leave home, guests receive an email with a unique PIN to enter Harpazul, move through its common areas and unlock their room. The code expires automatically on scheduled check-out.
“This way, we offer a better service to the customer, because they don't have to queue at reception,” said Harpazul’s Roi Casal, adding “Our guests move around without any need to carry a key-card.”
Easy installation and convenient operation
“We have a long, strong record in supplying innovative, trusted locking solutions to hotels and holiday rentals,” explains Iñigo Aldalur, the Sales Manager at TESA Hotel, adding “Our entire range of locking devices is wireless, so a structure and its interior design are never disrupted by ugly cabling.”
Iñigo Aldalur further stated, “Wireless locks are also faster and more cost-effective to install, which helps smooth the transition from mechanical locking to an electronic solution, which appeals to the modern traveller.”
Improving service and guest satisfaction
Harpazul’s wireless locking system is managed easily and in real-time with TESA Hotel software
Harpazul’s wireless locking system is managed easily and in real-time with TESA Hotel software. Every lock can be controlled or monitored remotely. The same locks are compatible with key-card and smartphone app unlocking, if Harpazul introduces either option in future.
Harpazul’s system administrator automatically receives alerts, when a door is opened, a guest turns on privacy mode (DND) or a lock’s battery is low - a rare event, as TESA Hotel locks have a typical battery life of 3 years or at least 75,000 cycles. PIN expiration dates and times are easily amended, to facilitate an extended stay or late check-out.
TESA Hotel solution
Designed for the accommodation of almost any size and type, the TESA Hotel solution is a simple upgrade, which unifies locks and software in one system. A broad hardware range includes robust door and in-room devices, all with modern aesthetics. Battery-powered and wireless, they come in multiple finishes and designs.
For guests who stay at Harpazul, the inconvenience of room keys is a distant memory now.