Despite slow economic growth and pressure on margins, the banking industry has bounced back from the 2008 financial crisis. The assets of the largest 1,000 banks in the world are estimated to be in excess of US$100 trillion and in the USA alone, banks earned $40.3 billion in the first quarter of 2013, the highest ever for a single quarter. Although the use of online banking continues to grow, there is still a vast worldwide network of bank branches. The USA leads the way with in the region of 82,000 branches, whilst China has in excess of 67,000, Japan 12,000, UK 15,000 and Germany, France, and Italy each having more than 30,000 branches.
Fraud and cybercrime may often grab the headlines, but Oncam understands that creating a safe environment for customers and staff remains a high priority for all banks. According to the FBI, there were more than 5,000 bank crimes committed during 2011 with $38 million stolen. In the 70 instances involving acts of violence, tragically 13 people were killed and 30 were taken hostage.
In a highly competitive environment, the need to maximise customer satisfaction is a challenge that the banking industry is all too aware of. People lead busy lives and a major cause of frustration is how long they have to queue. It is not surprising therefore that banks wish to acquire data on the footfall into each of their branches and to understand just how long each customer has to wait in line.
The big difference
The banking industry has never hesitated to invest in the very latest technology to ensure that it maintains the highest levels of operational efficiency and maximise on the skills of its highly trained workforce. With a zero tolerance policy to any criminal activity, be it burglary, vandalism, aggression directed at staff, ATM skimming or armed robbery, security personnel throughout the world have for many years relied on video surveillance systems to help detect and record evidence of criminal activity. Oncam is able to take video surveillance to a new level with customised solutions designed to meet the demanding security and operational requirements of the Banking industry.
As part of a comprehensive integrated security and business solution which combines the power of 360-degree technology with dewarping software, people counting video analytics, dwell time and footfall analysis, Oncam can, for the first time, provide banks with total situational awareness and the ability to control access to sensitive areas and observe absolutely everything that is or has occurred in any of their branches.
An Oncam integrated |
An Oncam solution provides a robust, highly reliable and cost effective method of monitoring activity at ATMs, public areas within bank branches and reception areas at corporate head offices, as well as restricted areas where money or confidential information may be stored. Protected by more than 35 patents, a key feature of an Oncam 360-degree camera, is that its field of view covers all directions at the same time. This allows operators to take advantage of a ‘virtual’ PTZ function within the client software enabling a retrospective review of recorded video. The movements of individual people can be tracked and if required, operators can zoom in to observe close up detail of any incident. A single Oncam 360-degree camera is quite often all that is needed to continuously monitor a large area where a number of standard cameras might normally be installed, in order to prevent any blind spots. An Oncam 360-degree camera which takes advantage of patented 3D dewarping technology is always pointing in the right direction, and with low bandwidths and storage requirements, the captured video can be monitored from any remote location where there is a connection to the Internet or via the unique OnVu360. This is a world first, a mobile application, that for the first time ever, enables users to fully experience surveillance through 360-degrees, in full HD and in the palm of your hand. This puts business-quality surveillance and its patented de-warping facility at a customers’ fingertips— literally—giving them the ability to monitor their Oncam cameras in real time, enabling 24/7/365 access to the information that is business critical.
A powerful forensic investigative tool
With the benefit of Oncam technology, that enables the acquisition and tracking of suspicious behaviour and the analysis of a potential threat, operators will have the option to observe live video streams to retroactively carry out a forensic analysis of an incident.
Improved efficiency
With multiple operators able to access the live or recorded images simultaneously from a single 360-degree camera, operations managers and marketing managers, as well as security personnel, can all benefit from the total situational awareness capability of any integrated Oncam solution. The accurate counting of people entering a bank, and video verification of how long it takes for customers to be served can, for example, be effortlessly analysed by senior management from the comfort of their PCs.
For a truly modern, effective and sustainable solution however it is more than just providing a camera. Oncam is a security and technology company with a reputation for being one of the most innovative firms in today’s market. As a pioneer of 360-degree technology and with over 10 years' experience, they understand the need to intelligently integrate the whole process and ensure it provides a modern, scalable solution. That’s the big difference!