Video analytics

DNAKE, a pioneering innovator in intercom and home automation solutions, is excited to announce its participation in The Security Event 2025, taking place from April 8th to 10th, 2025, at the National Exhibition Centre (NEC) in Birmingham, UK. They warmly invite visitors to join them at Booth 5/L100 to explore the cutting-edge solutions designed to enhance security, convenience, and the future of smart living. What will they showcase? At The Security Event 2025, DNAKE will showcase a diverse range of advanced products, each meticulously crafted to provide enhanced safety and efficiency for modern living environments. IP Apartment Solution: DNAKE will present cloud-based, high-end door stations for multi-residential buildings, including the S617 and S615 models. These units feature high-definition video, anti-spoofing facial recognition, and cloud connectivity for easy remote access management. DNAKE’s latest model, the S414, offers a compact design with an intuitive interface for improved security and ease of use for both residents and property managers, ideal for multi-unit buildings. IP Villa Solution: For single-entry residential properties, particularly villas, DNAKE will showcase compact and user-friendly door stations like the S212 and C112. These devices are designed for simplicity with single-button functionality and cloud connectivity. DNAKE will also display the S213M and S213K, which offer multi-button options suitable for multi-residential environments. Complementing these solutions, the B17-EX002/S and B17-EX003/S expansion modules offer scalability, allowing users to customise and extend their systems as needed. Cloud-Based Indoor Monitors: DNAKE will display cloud-based indoor monitors such as the Android-powered H618A, E416, and the versatile H616, which features a rotatable screen that allows both landscape and portrait orientations. These monitors provide crystal-clear video displays and seamless integration with CCTV, smart home systems, and elevator control. For cost-effective options, they will also showcase the E217W Linux-based model. The new E214W, a sleek and compact monitor, is designed to meet the needs of modern, connected homes. Smart Access Control: DNAKE will highlight its cloud-based access control solutions, including the AC01, AC02, and AC02C models. These products offer reliable, secure access management for both residential and commercial settings and seamlessly integrate with DNAKE’s intercom systems for enhanced security. 4G Intercom Solution: For locations with limited or no Wi-Fi access, DNAKE will demonstrate 4G GSM video solutions, including the S617/F and S213K/S models. These products integrate with GSM networks and the cloud to offer secure video communication anywhere. With the added support of 4G routers and SIM cards, users can maintain stable, high-quality connections in even the most remote locations. Kits: To complement its solutions, DNAKE will feature a selection of complete kits, including the IP Video Intercom Kit (IPK05), 2-wire IP Video Intercom Kit (TWK01), and the Wireless Doorbell Kit (DK360). These kits provide easy-to-install solutions, ideal for homeowners and businesses looking for seamless integration into any property. New opportunities Each product is meticulously crafted to enhance smart living, combining cutting-edge technology with user-friendly design for a more connected, secure, and efficient living experience. They look forward to connecting with industry professionals, exploring new opportunities, and shaping the future of smart living together.

DNAKE, an industry-pioneering and trusted provider of IP video intercom systems and solutions, is thrilled to announce its participation in the upcoming ISC West 2025. Visit DNAKE at this esteemed event to explore the cutting-edge products that deliver comprehensive security and convenience for both residential and commercial settings. When & where? Booth: 3063 Date: Wednesday, April 2, 2025 - Friday, April 4, 2025 Location: Venetian Expo, Las Vegas Which products are they bringing? 1. Cloud-Based Solutions  DNAKE’s cloud-based solutions are set to take centre stage, offering a seamless approach DNAKE’s cloud-based solutions are set to take centre stage, offering a seamless and scalable approach to smart intercom, access control terminals, and elevator control systems.  By eliminating traditional indoor monitors, DNAKE enables remote management of properties, devices, and residents, real-time updates, and activity monitoring through its secure cloud platform.   For Installers/Property Managers: A feature-rich, web-based platform simplifies device and resident management, boosting efficiency and reducing costs.  For Residents: A user-friendly DNAKE Smart Pro APP enhances smart living with remote control, multiple unlocking options, and real-time visitor communication—all from a smartphone. Ideal for residential and commercial properties, DNAKE’s cloud-based solutions deliver unmatched security, flexibility, and convenience, shaping the future of connected living. 2. Single-Family Solutions Designed for modern homes, DNAKE’s single-family solutions combine sleek design with advanced functionality. The lineup includes: One-Button Door Station: A minimalist yet powerful entry solution for homeowners. Plug & Play IP Intercom Kit: Delivering crystal-clear audio and video communication. 2-Wire IP Intercom Kit: Simplifying installation while maintaining high performance. Wireless Doorbell Kit:  The sleek, wire-free design eliminates connectivity hassles, offering effortless convenience for the smart home. The products are designed to provide homeowners with a seamless, secure, and user-friendly way to manage access and communication, ensuring peace of mind and convenience.   3. Multi-Family Solutions For larger residential and commercial properties, DNAKE’s multi-family solutions deliver unmatched performance and scalability. The range includes: 4.3” Facial Recognition Android Door Phone: Featuring advanced facial recognition and a user-friendly Android system, the door station ensures secure, hands-free access. Multi-button SIP Video Door Phone: Perfect for managing multiple units or access points, with optional expansion modules for added flexibility and ease of use. SIP Video Door Phone with Keypad: Offer video communication, keypad access, and an optional expansion module for flexible, secure entry with SIP integration. Android 10-Based Indoor Monitors (7'', 8'', or 10.1'' display): Enjoy crystal-clear video/audio communication, advanced security features, and intuitive controls for effortless smart home integration. Tailored for modern multi-family living, these solutions combine dependable performance, hassle-free installation, and an intuitive experience to meet the needs of the connected communities. Be the first to see DNAKE'S new products New 8” Android 10 Indoor Monitor H616: Stand out with its unique adjustable GUI for landscape or portrait mode, paired with an 8” IPS touchscreen, multi-camera support, and seamless smart home connectivity. New Access Control Terminals: Combining sleek, minimalist design with advanced security features, these terminals provide smooth and reliable access control for any setting, ensuring both style and functionality. Wireless Doorbell Kit DK360: With a robust 500m transmission range and smooth Wi-Fi connectivity, the DK360 offers a sleek, wire-free solution for reliable and hassle-free home security. Cloud Platform V1.7.0: Integrated with the cloud service, it introduces effortless call connectivity via SIP Server between Indoor Monitors and the APP, Siri door unlocking, voice-changing in Smart Pro APP, and property manager login—all for a smoother, more secure smart home experience. Preview of unreleased products The upcoming 4.3'' Facial Recognition Android 10 Door Phone combines a crisp display, dual HD cameras with WDR, and fast facial recognition, perfect for villas and apartments. The upcoming 4.3'' Linux Indoor Monitor, sleek and compact, seamlessly integrates CCTV and optional WIFI, providing a budget-friendly yet powerful communication solution. Join DNAKE at ISC West 2025 Don’t miss the opportunity to connect with DNAKE and experience firsthand how its innovative solutions can transform the approach to security and smart living. Whether you’re a homeowner, property manager, or industry professional, DNAKE’s exhibition at ISC West 2025 promises to inspire and empower.  

Cequence Security, a pioneer in API security and bot management, unveiled new insights from its CQ Prime threat research team that reveal a surge in cyber threats as businesses race to comply with the March 31 PCI DSS 4.0 deadline. The research underscores the escalating risks of API-driven fraud, credential stuffing, and payment system abuse, particularly in retail and financial services. Drawing on billions of real transactions and attack data from Cequence’s Unified API Protection (UAP) platform, the report highlights the growing attack surface cybercriminals exploit in payment infrastructure, loyalty programs, and product pricing systems. Key findings Scale of Credential Attacks: As the PCI DSS 4.0 deadline approaches, automated fraud is accelerating. More than 300 million account takeover (ATO) attempts were blocked in the past year, illustrating the growing scale of credential stuffing attacks. Retail’s High-Stakes Battleground: Retailers faced 66.5% of all malicious traffic, highlighting their vulnerability due to high transaction volumes and fragmented security postures. Product Search & Pricing Abuse: A staggering 822 million attempts were blocked as 89% of non-ATO bot-driven attacks focused on scraping product pricing. This enables competitive algorithm manipulation, scalping, and real-time price undercutting of legitimate retailers. Loyalty Rewards Abuse: Over 22 million fraudulent attempts were blocked as attackers exploited loyalty programs, treating reward points like cash. These accounts are frequently drained due to easier liquidation than stolen credit cards, often going undetected until significant losses occur. Shopping Cart & Inventory Abuse: Nearly 6 million attacks were prevented as fraudsters weaponised automation to hoard high-demand products. Credit Verification Fraud: Over 69 million attempts were blocked as cybercriminals mass-tested stolen credit card details through low-risk transactions before making larger fraudulent purchases, fuelling the circulation of compromised payment data. Traditional security defences for API PCI DSS 4.0 introduces critical security updates, many businesses still struggle with API protection “PCI DSS 4.0 is pushing businesses to modernise security, but many are still scrambling to catch up, giving attackers the perfect opportunity to strike,” said Randolph Barr, CISO at Cequence. “Account takeovers remain the biggest threat, but we’re also seeing a wave of new, highly sophisticated attacks exploiting every stage of the digital payment process. The common thread? APIs. Attackers are sidestepping traditional security defences and going straight for API endpoints that handle cardholder data - one of the most critical yet overlooked vulnerabilities. Businesses that focus only on compliance risk falling behind.” While PCI DSS 4.0 introduces critical security updates, many businesses still struggle with API protection, an area that attackers are actively exploiting. Key actions of Cequence To ensure compliance while defending against real-world threats, Cequence recommends these key actions: Ensure Secure Data Transmission: Encrypt all Primary Account Number (PAN) information when transmitted over open, public networks to prevent unauthorised access. Secure API Endpoints: Identify all API endpoints that transmit PAN and ensure they only transmit encrypted PAN, reducing the risk of data exposure. Proactively Identify Vulnerabilities: Inspect custom application code for security flaws before deployment using automated tools to identify risks in APIs, third-party integrations, and custom applications. Continuously Test and Monitor: Regularly test APIs and applications for misconfigurations or vulnerabilities before production and monitor them for anomalous or malicious behaviour in real time. Deploy Automated Preventative Controls: Use security solutions that prevent both conventional attacks and business logic abuse while ensuring sensitive data is not exposed to unauthorised entities. Implement Real-Time Threat Prevention: Identify and block malicious traffic before it reaches your applications using intelligent, automated security mechanisms.

Verkada, a pioneer in cloud-based physical security, opened nominations for its second-annual Safety Champion Awards. The awards recognise community leaders who work to keep people and places safe. The company will open nominations through July 16, 2025 across three award categories: impact, security professional excellence and school safety; and announce winners at its annual conference, VerkadaOne, this September. Dedication and commitment from safety "The dedication and commitment from safety professionals to serve their communities is what inspires us to stay focused on our mission to protect people and places in a privacy-sensitive way," said retired Lt. Benjamin Jones, former Safety Champion Impact Awardee and Public Safety Advisor at Verkada. "Last year, I received the Impact award for my contributions to the Winston-Salem Police Department. This year, I am honoured to help recognise and celebrate the next group of inspiring pioneers. It's truly rewarding to be part of an organisation that not only prioritises the safety of our communities but also acknowledges and uplifts individuals making a meaningful difference in our industry." Verkada Safety Champion Awards The 2025 Verkada Safety Champion Awards categories include: Impact Award: The Impact Award will recognise an individual who has positively impacted the safety and security of their organisation and/or community. The honouree will receive a $15,000 monetary donation. Security Professional Excellence Award: The Security Professional Excellence Award will recognise a Verkada customer who has demonstrated exceptional skill, innovation, and dedication in leveraging technology to enhance security measures within their organisations and/or community. This award is open to physical security professionals only. The honouree will receive a $10,000 monetary donation. School Safety Excellence Award: The School Safety Excellence Award will acknowledge schools or universities that use Verkada and have spearheaded comprehensive safety initiatives to proactively address security challenges, emergency preparedness, and student wellbeing. The honouree will receive $50,000 in Verkada products for their organisation (or an organisation of their choosing).

March is Women in Security Month, a time dedicated to celebrating and promoting the contributions of women in the security field—particularly in cybersecurity. This observance aligns with Women’s History Month, providing an opportunity to reflect on the progress made and the work still needed to advance gender equity in security. Evolving role of women in security The security industry has witnessed a steady increase in women's participation. According to ISC2 Research in its “Women’s Role in Filling the Workforce Gap” report, women make up an estimated 20 to 25 percent of the security industry. Promisingly, younger generations are entering the profession at higher rates, with 26 percent of working professionals under 30 identifying as women. The security industry has witnessed a steady increase in women's participation The research tells us that women are thriving in a variety of roles, from engineering and system administration to sales, marketing, and project leadership. Key factors driving this transformation include mentorship programs, male allies advocating for gender equality, and cultural shifts recognising the unique perspectives and strengths women bring to security challenges. These efforts are fostering more inclusive environments and ultimately strengthening the industry. The value of diverse perspectives in security Security is not a one-size-fits-all industry—each organisation and facility has unique needs that require varied perspectives. Greater representation of women has introduced fresh approaches to problem-solving, fostering collaboration and driving innovation. By integrating diverse viewpoints, security professionals can create more effective solutions that better address end-user needs. Industry support for women’s professional growth SIA's WISF offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER Organisations like the Security Industry Association (SIA) and ASIS International have established networking platforms and initiatives to support women in security. Events such as the Security LeadHER Conference provide valuable professional development and networking opportunities. Companies are also investing in science, technology, engineering, and mathematics (STEM) initiatives, hands-on training, and recruitment programs to attract more women into the field. Additionally, SIA's Women in Security Forum (WISF) offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER, which provide pathways for engagement and growth. Challenges women in security face Despite progress, challenges remain. Many women still feel it necessary to repeatedly prove their expertise, take on additional informal responsibilities, or carefully navigate workplace dynamics. Imposter syndrome can be another hurdle, even for accomplished professionals. However, women in security are addressing these challenges by setting boundaries, advocating for themselves, and supporting one another through mentorship. By excelling in leadership and technical roles, women are reshaping outdated perceptions and advocating for more inclusive workplace policies. Steps industry pioneers can take To further support women in security, industry pioneers could: Provide targeted professional development and career advancement opportunities. Foster strong, supportive communities that recognise and mentor women. Implement structured mentorship programs that connect experienced professionals with newcomers. Promote workplace flexibility to help employees balance personal and career commitments. Actively challenge biases and advocate for meaningful change within organisations. Advice for women entering the security field Here are key pieces of advice for women considering a career in security: Own Your Expertise – Have confidence in your knowledge and skills. Seek Out Mentors & Allies – Connect with supportive professionals who can guide your career. Build a Strong Network – Join organisations like ASIS Women in Security, SIA Women in Security Forum, or Women in CyberSecurity (WiCyS), and attend industry events to expand your connections. Speak Up & Take Space – Confidently share your ideas and challenge outdated norms. Develop Resilience & Advocate for Yourself – Push past biases, demand the respect you deserve, and negotiate for fair salaries and promotions. Keep Learning & Stay Ahead – Continually build your expertise to stay competitive in the evolving security industry. The future of women in security As the security industry evolves with technological advancements and global changes, opportunities for women will continue to expand. Women are not just participating in the industry’s growth—they are shaping its future. With growing mentorship programs, male allies advocating for gender equality, and ongoing cultural shifts, the focus is no longer just on breaking barriers but on building bridges to new opportunities.

From where I sit in talking to security pioneers every day, the traditional Global Security Operations Centre (GSOC) stands at a critical inflection point. Security teams are up against challenges in staffing, operational efficiency, and more threat complexity, which means “thinking outside the box” is becoming critical. The use of artificial intelligence (AI) is emerging as more than a buzzword in these situations; it’s becoming a game-changing force multiplier in security operations. Reaching a breaking point Today's GSOCs face a perfect storm of operational challenges. Security operators, typically earning between $20-40 per hour, require extensive training periods lasting weeks or months as a result of the numerous applications they’re tasked with using. Yet the industry grapples with insane turnover rates of 100-% to 300% annually, creating a costly cycle of continuous recruitment and training. Meanwhile, operators are drowning in video feeds and alarms, leading to fatigue, missed incidents, and delayed response times. Practical applications for AI The reality of many GSOCs, however, is a disjointed mess of multiple applications The GSOC is the centre of an organization’s security and in a perfect world, all of the data related to safety across multiple facilities flows through there, giving operators a clear picture of what’s going on at any given time. The reality of many GSOCs, however, is a disjointed mess of multiple applications. Think about all the platforms needed to respond to a single incident – access control alarm, video to verify, standard operating procedures (SOPs) stored on a shared drive, radios to get a hold of a guard to dispatch, finding a list of emergency numbers and corresponding it to where the incident is happening, and manually logging the results. Steps into a single platform Not only is there a case for unifying all of these steps into a single platform that pulls in data from various sources, but layering response with AI-enabled technology to achieve the following: Real-time video analysis and threat detection. AI-enabled systems are revolutionising surveillance operations by simultaneously monitoring multiple video feeds, detecting and classifying objects, people, and behaviours in real-time. The technology excels at identifying suspicious activities such as loitering, abandoned objects, or unauthorised access attempts, automatically alerting operators to potential threats – or even identifying false alarms that can take human operators away from the work they’re doing – all while maintaining vigilance across numerous camera feeds. Intelligent alarm management. One of AI's most immediate impacts is in addressing the chronic problem of false alarms. By analysing multiple data points simultaneously, AI technology can intelligently filter and verify alerts, dramatically reducing false positives that traditionally consume valuable operator time. An AI GSOC operator, for example, can assess an incoming alarm and either identify it as a real threat (then escalate to its human supervisors) or use SOPs to determine that the alarm is false, providing feedback and reasoning that’s collected and assessed. This intelligent triage ensures security teams focus on genuine threats rather than chasing false alarms, significantly improving response efficiency. Automated incident response. When security incidents occur, AI systems can instantly gather relevant data from multiple sources – including video feeds, access control logs, and sensor data – to generate preliminary incident reports and initiate appropriate response protocols. This automation ensures consistent application of security procedures while maintaining detailed documentation for compliance and analysis purposes. Predictive analytics and pattern recognition. By analysing historical data, AI systems can identify patterns that might indicate emerging security risks before they materialise. This includes detecting unusual access patterns, anomalies in foot traffic, or behavioural patterns that suggest potential future security threats, enabling proactive rather than reactive security measures. The benefits to the business While AI can be used in so many ways to reduce false alarms, create more efficiencies, and help GSOC operators elevate their roles to be more strategic, there is still a stigma associated with its use. However, a lot of the conversations around this kind of investment can be elevated to reflect positively on the business, which can help achieve more buy-in from leadership. Here are some of the ways: Operational improvements: Dramatic reduction in false alarm rates through intelligent verification systems that analyse multiple data points simultaneously Response times cut significantly through automated triage and threat assessment protocols Standardised and consistent application of security protocols across all shifts and incidents More efficient resource allocation through AI-driven staffing recommendations based on historical patterns Expanded security coverage without proportional staffing increases, enabling monitoring of multiple locations simultaneously Enhanced incident documentation through automated report generation and data collection Improved situational awareness through real-time correlation of multiple data sources Reduced training time for new operators through AI-assisted guidance systems Better compliance management through automated protocol enforcement and documentation Business impact: Significant cost savings through reduced false alarm response and more efficient staffing Decreased liability exposure through comprehensive incident documentation and consistent protocol application Enhanced regulatory compliance through automated record-keeping and standardised procedures Improved risk management through predictive analytics and early warning capabilities Better return on investment for security technology through integrated AI-driven optimization Increased scalability of security operations without proportional cost increases More robust business continuity through improved threat detection and response Enhanced protection of critical assets through constant AI monitoring Personnel impact: Reduced operator burnout through automation of routine and repetitive tasks Enhanced job satisfaction as operators focus on strategic decision-making rather than routine monitoring Improved work-life balance through more efficient resource allocation New career development opportunities in AI-enabled security operations Better retention rates through reduced stress and increased job engagement Enhanced skill development as operators learn to work with advanced technology Improved team collaboration through AI-assisted information sharing More effective decision-making support through AI-driven insights Greater operator confidence through AI-backed verification of security events AI and the road ahead Integration of AI into the GSOC is about more than simply technological advancement While security historically hasn’t changed as quickly as its cyber counterparts, its evolution is imminent. Integration of AI into the GSOC is about more than simply technological advancement; it’s a seismic shift in how organisations approach security operations. The future of this is in the partnership between human expertise and AI capabilities, where technology handles routine monitoring and initial threat assessment, allowing security personnel to focus on complex decision-making and strategic security initiatives. Transformation of security operations For security pioneers looking to implement AI in their GSOCs, success lies in thoughtful integration that considers both technical requirements and human factors. By carefully balancing automation with human oversight, organisations can create more effective, efficient, and responsive security operations that deliver tangible value to the enterprise. The transformation of security operations through AI isn't just about doing more with less – it's about doing better with what we have. As threats become more sophisticated and security demands continue to grow, AI-enabled GSOCs will be better positioned to meet these challenges while delivering enhanced protection for people, assets, and operations.

Access control solutions will continue their evolution in 2025 as organisations assess and adapt to dynamic and increasingly dangerous threats. Trends to watch include the growing adoption of mobile access credentials and digital IDs, and the integration of digital and physical security and other technologies. Other ongoing trends include the integration of AI into access control solutions and the increasing adoption of contactless biometrics for enhanced convenience.  New access control innovations As these trends gather momentum, they highlight the pivotal role access control systems play in combining security and convenience, every hour of every day. Organisations must strike the ideal balance between a secure environment and satisfying user experience if they are to meet increasingly vocal demands for both. Achieving this balance not only delivers the expected user experience but also delivers multi-layered threat protection while introducing exciting new access control innovations.  Digital technologies and open standards Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities as compared to what was possible in the past. The primary objective is no longer simply to secure places and assets so they are beyond the reach of the wrong people. Now it also must be as easy as possible for authorised individuals to enter a building or access digital assets. Mobile access credentials and digital IDs are increasingly a preferred solution for achieving this seamless and convenient access experience. Technology convergence is happening at a rapid pace and this convergence makes it possible to integrate digital and physical security with real-time location systems and other technologies. Together, these converged technologies provide multi-layered protection against both cyber and physical threats while also enabling valuable new capabilities.  2024 State of Physical Access Control Report As AI is increasingly incorporated into access-control solutions, we will see even more powerful ways to leverage access control data for analytics use cases. Almost 40% of respondents to our 2024 State of Physical Access Control Report said they were looking to do this. Equally consequential is the rise of fast, frictionless and easy contactless biometrics solutions in a wide range of applications including healthcare, where 32% of respondents to our recent 2024 State of Healthcare Security Report said their facilities have already implemented this technology for authentication. Looking at the broader marketplace, nearly one in four (23%) respondents to our 2024 State of Physical Access Control Report cited biometrics when asked to “name the top three trends shaping the wider access control industry in the near future.” Evolution of access control solutions As access control solutions become increasingly central to secure and convenient daily life, these and other trends will have an ongoing impact on all market sectors from healthcare and banking to the corporate real estate enterprise and business and college campuses. At the same time, those responsible for a facility’s digital and physical assets know that these trends – and security in general – will never be a static proposition. The only constant is change. Threats will never stop evolving, and those tasked with protecting organisations against these threats must never stand still. The evolution of access control solutions that we saw during 2024 will continue through 2025 and beyond, and organisations will need to remain thorough and vigilant as they address today’s ever-expanding attack surfaces and ever-evolving attack schemes.

The practice of executive protection changed forever on Dec. 4, 2024, when UnitedHealthcare CEO Brian Thompson was shot outside a Manhattan, New York, hotel.  The shocking event raised awareness in board rooms around the world about the need for, and challenges of, executive protection. Questions followed immediately, including why was the high-level executive not protected? Combination of risk and reward  UnitedHealthcare’s stock price has gone down more than 20% since the shooting The event also highlighted what is at stake for companies, extending beyond the safety of executives and impacting many factors, even including a company’s stock price. UnitedHealthcare’s stock price has gone down more than 20% since the shooting, equating to tens of billions of dollars. “Companies are considering the combination of risk and reward like never before when it comes to executive protection,” says Glen Kucera, President of Allied Universal Enhanced Protection Services. “What are the chances this could happen? Before Dec. 4 many thought it was zero. And what are the financial implications for a company if it happens? Executive protection is a small investment to protect against a worst-case scenario.” Evaluation of an executive protection  Before the UnitedHealthcare shooting raised awareness, fewer than 50% of executives had protection. But concerns that previously fell on deaf ears now have the full attention of companies, says Kucera. “Boards of directors are having to figure this out,” he adds. “They may not have executive protection, but now they have to do it.” A threat assessment, conducted by a company such as Allied Universal, provides an independent evaluation of a company’s executive protection needs. The assessment evaluates factors such as an executive’s travel habits, the safety of their home, etc. Does the executive need protection 24/7, or just when they travel into more dangerous areas? Risks increase related to corporate earnings Sometimes, cases increase the need for executive protection, such as an internal threat In assessing threats, security professionals also look beyond the individual to consider the safety of a corporate facility, for example. “Is there a visual deterrent, controlling who comes and goes?” asks Kucera. “If there is good security, it all ties together. We do home assessment, facility assessment, route assessment, and travel assessment as needed.” Sometimes, circumstances increase the need for executive protection, such as an internal threat. Timing is a factor, and risks increase related to corporate earnings releases, new product announcements, and corporate layoffs or consolidation. Monitoring social media tracks shifting threats that impact the need for executive protection. UnitedHealthcare shooting  “He didn’t have it and probably didn’t think he needed it,” comments Kucera about the UnitedHealthcare executive who was gunned down in the streets of New York City. “He was staying at the hotel across the street and was used to walking down the street every day.” “Sometimes executives want to preserve their privacy and be able to walk down the street,” says Kucera. “Getting protection can be seen as a sign of weakness. Some CEOs in the past have said they just didn’t want it.” However, the UnitedHealthcare shooting raised the stakes of the need for more vigilance. “The bottom line is you have to yet beyond objections and make the investment to protect against a worst-case scenario,” says Kucera. Anti-capitalist sentiment in the general population An internal police bulletin warned of an online hit list naming eight executives and their salaries Threats to executives sometimes arise from anti-capitalist sentiment in the general population about perceived inequalities in wealth and power. Executives provide symbolic targets for anyone who fights the system, and social media has amplified the voices of those who oppose capitalism.  For example, a "Most Wanted CEO” card deck seeks to shine a spotlight on "titans of greed." Also, in the aftermath of the UnitedHealthcare shooting, CEO "wanted" posters appeared across New York City, threatening various executives of large companies. An internal police bulletin warned of an online hit list naming eight executives and their salaries. Careful monitoring of social media posts Careful monitoring of social media posts and other sources enables executive protection professionals to analyse data and separate the dangerous threats from the merely negative ones. Sadly, positive support of the UnitedHealthcare shooting was expressed by the 300,000 or so followers of the shooter, who became a celebrity of sorts. A huge outcry of negative sentiment toward the insurance industry led to fear that copycat incidents might occur. “There has been an unprecedented amount of positive support for committing murder,” commented Kucera. Executive protection requests HR executives can be at risk, especially at a time of layoffs or consolidation “Let’s face it, there has been a lot of controversy, from COVID to the Middle East crisis, to the political campaign, and there is negativity on both sides,” says Kucera. “People have opportunities to pick sides, and there is a lot of sentiment going both ways, and there is a small percentage of people who will act aggressively.” Executive protection requests now extend beyond the CEO to include others in the management ranks of companies. Basically, any public-facing executive is at risk, including anyone who makes statements to the press. Human resource (HR) executives can be at risk, especially at a time of layoffs or consolidation.   Private information on the Internet Typically, an executive is assigned a single armed operative for protection. The firearm serves primarily as a visual deterrent that hopefully makes a potential perpetrator think twice. “When they plan an event like this, their expectation is that it will be a soft target,” says Kucera. “If there is an officer, it gives them pause.” Controversial or high-profile CEOs are typically protected 24/7, including when they travel with their family. Adding risks is the fact that private information is now posted on the Internet, including where an executive lives and where their children go to school. Internet monitoring  Internet monitoring also includes the “dark web,” which includes sometimes dangerous information “We offer social media monitoring, and we advise them to be more careful with what they post,” says Kucera. “We monitor reactions to posts including any that might be threatening. We watch social media carefully if a company announces earnings or a change in their service or product offering.” Internet monitoring also includes the “dark web,” which includes sometimes dangerous information that is intentionally hidden and requires specific software, configurations, or authorisation to access.   Own layer of protection Public and government officials can also come under fire in a variety of scenarios. FEMA officials faced threats after the recent floods in the Southeast, for example, among other situations where perceived unfair treatment promotes thoughts of retribution.  Although government agencies have their own layer of protection, there are instances when they call on companies such as Allied Universal for additional help.  Ad hoc protection for various executives In the aftermath of the UnitedHealthcare shooting, calls to Allied Universal’s Command Centre increased by 600%, reflecting requests for ad hoc protection for various executives.  These requests are in addition to the company’s business providing “embedded” operatives that travel with executives all or some of the time. On that side of the business, requests for services are up probably 300%, says Kucera. {##Poll1742194323 - Has the recent increase in violent threats changed your company's view on executive protection?##}

As the pioneering security event in the United States, ISC West is truly the global focal point for bringing together professionals across the physical and cybersecurity landscape. The event seeks to showcase innovation in security technology, nurture professional development, and explore the security implications of today’s connected world. Future of security  With the growth of cybersecurity programming and the established Cybersecurity & Connected Internet of Things (IoT) pavilion, ISC West is addressing the future of security head-on. “As the lines between the digital and physical worlds blur, collaboration and shared learning among defenders have never been more critical,” says Mary Beth Shaughnessy, Event Vice President at RX USA, who oversees all aspects of the ISC brand. Shaughnessy previews what’s new at ISC West 2025 and shares other insights in our interview. Q: For long-time attendees at ISC West, what will be the biggest surprise at the 2025 show? Shaughnessy: Long-time attendees know to expect top-tier educational content through the SIA Education@ISC West program (produced by the Security Industry Association (SIA)) in addition to cutting-edge security innovations showcased by 700+ exhibitors. New this year is our focus on technology, training, and education around cyber-physical threats. In today’s connected world, physical and cybersecurity defenders must take a unified, holistic approach to protecting their people, assets, and data. ISC West serves as a bridge between those two worlds, helping organisations tackle the complex security landscape. Q: Presenting a high-profile music concert as part of ISC West is a fun value-add for attendees. Describe how this feature has been embraced by longtime attendees, and the plans for 2025. Shaughnessy: We’re thrilled to announce that the legendary Gin Blossoms will headline the ISC West Concert, sponsored by Wavelynx. This tradition began last year and became a celebrated highlight, offering professionals a chance to unwind and connect with colleagues and peers after a productive day on the show floor. When choosing a performer, we focus on acts that resonate across generations, making the experience both entertaining and memorable for our diverse audience. We are excited to continue this fun and exciting event and networking opportunity. Q: In the past, the education program at ISC West has been seen as secondary to the Expo event. How have you sought to increase the profile of the education program, and what new features will attract more attendees in 2025?   Shaughnessy: We’ve expanded the SIA Education@ISC programming from three to four days, now beginning two days before the expo hall opens. These dedicated education days ensure professionals can engage in thoughtful discussions and gain actionable insights without overlapping with the Expo. This year, we’re proud to partner with RSA to introduce a new “IT for Security Professionals” track while also offering our core tracks, including AI & Digital Transformation, Critical Infrastructure & Data Protection, Cybersecurity & IT, InfraGard National Members Alliance @ ISC, and Video Surveillance. We will also be welcoming powerful keynote speakers — Rachel Wilson, Director of Cybersecurity, Morgan Stanley Wealth Management; Will Bernhjelm, Vice President of Security, Mall of America; and Kate Maxwell, Chief Technology Officer, Worldwide Defense & Intelligence, Microsoft. Q: What else is “new” at ISC West in 2025? Shaughnessy: Our educational programming has grown significantly — this year’s SIA Education@ISC program is our most extensive yet, offering more than 115 sessions led by over 200 distinguished experts. With broader and deeper topics, the program emphasises the critical convergence of cyber and physical security, providing unparalleled insights for today’s security professionals. We are also significantly ramping up our cybersecurity offerings and expect to have more than 50 exhibitors in our Cybersecurity & Connected IoT pavilion with names such as Entrust and Ontic. Q: Networking is a critical aspect of ISC West. How are show organisers working to increase networking opportunities? Shaughnessy: Networking remains a top priority at ISC West, with countless opportunities to build valuable connections. Professionals can join peers at popular spots like The Bridge, The Cyber Hub, and the Career Zone (sponsored by: TEECOM). These spaces offer the chance to learn from industry experts, explore the challenges and innovations shaping the security workforce, and engage in dynamic discussions with peers. Also, returning by popular demand, the ISC West Concert, proudly sponsored by Wavelynx, delivers a vibrant evening of music and networking in a relaxed atmosphere. Together, these experiences ensure networking at ISC West is both impactful and memorable. Q: What is the biggest challenge for organisers of ISC West (and related events), and how are the organisers seeking to address the challenges? Shaughnessy: As with most events, there is a lot of pressure on organisers to ensure there’s “something for everyone,” add meaningful value, and introduce fresh, exciting features. At ISC West, we work to raise the bar each year by expanding our content with more thought pioneers, showcasing a broader range of innovative technologies, and fostering additional networking opportunities. Achieving top-quality results is no small task — it demands careful planning, collaboration, and a dedication to continuous improvement. This means actively listening to the needs of our attendees and exhibitors, staying ahead of industry trends, and ensuring we provide an experience that informs, inspires, and connects the security community.

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Announced in December, German giant Bosch Group is selling its Building Technologies division’s product business for security and communications technology to the European investment firm Triton.  Bosch division selling to Triton  The transaction encompasses three business units – Video, Access and Intrusion, and Communication – and thus the entire product business of Bosch Building Technologies that was offered for sale. All 4,300 associates employed in these units at more than 90 locations worldwide will be taken over. The transaction reflects a growing confidence in the security market among private equity companies such as Triton, Becklar, and Volaris.   Sharing best practices Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership Acre Security, previously acquired by Triton, has benefited from Triton’s strategic guidance and expertise, according to the company, which is confident Bosch will experience the same level of support and opportunity to thrive. Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership, but will benefit from the potential to collaborate and share best practices as part of the broader Triton portfolio.  Resideo acquires Snap One  Earlier in 2024, there were other large M&A transactions. In the spring, Resideo Technologies, Inc., a manufacturer and distributor of technology-driven products and solutions, agreed to acquire Snap One Holdings Corp., a provider of smart-living products, services, and software to professional integrators. The transaction is valued at $1.4 billion, inclusive of net debt. Upon closing, Snap One becomes part of Resideo's ADI Global Distribution business.  Honeywell buys Carrier’s Access Solutions  In late 2023, Honeywell announced plans to enhance and strengthen its building automation capabilities with the acquisition of Carrier Global Corporation’s Global Access Solutions business for $4.95 billion, in an all-cash transaction.  The acquisition, which played out through 2024, includes both hardware and software solutions, adding three respected brands to Honeywell’s portfolio with a focus on life safety and digital access solutions. Acquired brands include LenelS2, commercial and enterprise access solutions; Onity electronic locks; and Supra cloud-based electronic real estate lock boxes. Hirsch reemerges as an iconic brand  The Identiv sale was originally announced in April, subject to regulatory approval Identiv announced plans to sell its physical security business and assets to Vitaprotech, the security solutions provider that also acquired British manufacturer, TDSI, in 2019. The Identiv sale was originally announced in April, subject to regulatory approval.  As a result of the sale, Hirsch, a global security technology pioneer advancing physical security, video intelligence, cybersecurity, and digital identification solutions, announces the relaunch of its iconic brand and strengthened focus on the industry’s most complete high-security, end-to-end platform.  Ease of use security solutions The move seeks to reposition Hirsch as the global pioneer in physical security, video intelligence, and identity solutions, protecting everything from small enterprises to critical national infrastructure. With a 43-year-strong foundation in the industry, Hirsch’s mission has always been empowering a secure, connected world, combining government-grade high security with ease of use. Milestone and Arcules unite  Effective July 1, 2024, global video technology company Milestone Systems announced its merger with the cloud-based video surveillance solutions provider, Arcules. Both companies are owned by Japanese multinational Canon Inc. Based in Irvine, Calif., Arcules was spun off from Milestone in 2017. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics, and video surveillance as a service (VSaaS), providing a complete video technology offering.  More M&A stories in 2024  In other M&A moves in 2024, cloud-based workforce management software provider Synerion USA Inc. acquired cloud-based video surveillance and access control solutions platform Qumulex Inc. Also, the global pioneer in airspace awareness and security, Dedrone, became part of the public safety and technology company Axon. The acquisition unites two companies with a shared mission to improve public safety and national security by staying ahead of persistent and escalating threats, enabling faster, more effective responses and ultimately protecting more lives in more places.

Growing businesses require flexibility and easy scalability from their access management. Choosing a secure digital solution which easily adapts and grows as needs change, ensures the organisation is prepared not just for now, but for the future. H.R. Owen is a dealership specialising in the sale, service and repair of luxury and sports cars. Its portfolio of high-end brands includes Lamborghini, Bentley, Aston Martin, Rolls Royce and Lotus. Based primarily in London, the company expanded operations with a new facility in Hatfield to accommodate its growing business. As with all of H.R. Owen’s premises, this new showroom required high security due to the nature of its vehicle stock. Access management solution Unified access control solution that could encompass a wide range of openings “Security is paramount as we needed to ensure that we are not just protecting our high-value products, but also our staff and our customers,” explains Sean Nevatte, Group Aftersales Director at H.R. Owen. For the new premises, managers sought a single, unified access management solution which could encompass a wide range of openings including glass doors, fire doors and parking barriers. Investment in digital access H.R. Owen customers expect a degree of refinement in the showroom environment. So, as well as security and reliability, access devices must blend with the high-end interior design. Finally, they needed a solution which offered easy scalability. As a successful, growing company, they have to be confident their investment in digital access would meet evolving requirements for security, flexibility and aesthetics – now and long into the future. SMARTair® brings real-time control and easy scalability “During the planning stages with H.R. Owen and the architects, it was clear that ASSA ABLOY’s SMARTair solution was the only real choice for the site,” says Matthew Taylor, Operations Director at Knightsbridge Security, who installed the dealership’s system. SMARTair, part of a suite of connected digital access solutions from ASSA ABLOY, is an out-of-the-box system ideally suited to medium-sized premises with a broad range of openings to equip. Among more than 100 devices installed throughout the facility, SMARTair Wall Readers and SMARTair i-max Escutcheons were selected for their sleek aesthetics and versatility. Benefits of choosing a wireless solution The facility can manage access remotely, ensuring access rights may be monitored The devices are wireless, and therefore fast and cost-effective to fit. With no need for extensive cabling, they are quickly installed, minimising onsite disruption. Another benefit of choosing wireless, the reach of H.R. Owen’s solution can be easily extended or reconfigured anytime, protecting their investment for the long term. SMARTair is equally convenient to operate. The facility can manage access remotely, ensuring access rights may be monitored or amended in real time in response to any potential threat. SMARTair’s mobile access solution H.R. Owen also chose SMARTair’s mobile access solution Openow®: staff can use their smartphones for access, rather than physical cards or fobs. Access by secure mobile app boosts both security – fewer lost credentials – and sustainability performance by cutting single-use plastics. Particularly well suited to car showrooms and other premises with parking, Openow’s Parking Mode feature allows drivers to unlock barriers from 3m–5m away. They don’t need to get out of the car to open the barrier. This reduces the risk of opportunist theft or unauthorised access, which is a critical benefit for premises like H.R. Owen with high-value goods inside.

World Trade Centre (WTC) Amsterdam is home to more than 300 companies. The commitment of its security team to providing a safe working environment in WTC’s fixed and flexible offices goes without saying. However, building managers wanted more from their access solution. More than just an office space, WTC Amsterdam has complementary onsite facilities, including childcare, a gym, physiotherapy clinic, bar/café, dry cleaning service and more. Modern digital solution Modern digital solutions would provide better oversight of movement around the building All its facilities must be cleaned and serviced regularly: they sought a more time-efficient way to manage the many contractors and suppliers who come and go every day. They also hoped a modern digital solution would provide better oversight of movement around the building, including usage data to improve maintenance scheduling. For convenience during installation and day-to-day management, they targeted a wire-free solution – for simpler, less disruptive switching of 1,000 doors from mechanical locks to digital access – and intuitive management, allowing for easy changing of individual access authorizations, even at the last minute. ASSA ABLOY’s smart key digital access system With all these criteria in mind, WTC Amsterdam managers decided on ASSA ABLOY’s smart key digital access system, eCLIQ. They upgraded doors from mechanical to digital access simply by swapping the existing cylinder for an eCLIQ device. Doors are unlocked by battery-powered user smart keys, with a typical battery lifespan of 10 years. “Providing these doors with wired access control would be a huge job and become costly. Instead, we opted for the eCLIQ solution,” explains Sander Borggreve, Facility Manager at WTC Amsterdam. Concrete improvements in operations Scheduling is further simplified by storing keys with a Traka key management system The ROI in terms of workflow benefits has been significant. “Granting temporary controlled access to third parties is very easy with the eCLIQ system. We can set access for a certain period of time, but we can also revoke it at any time,” says Sander. Scheduling is further simplified by storing keys with a Traka key management system. After removing a key from the cabinet, authorised team members enter it into the adjacent eCLIQ Wall Programming Device. In seconds, the key is issued with its fine-grained access rights – covering both door-by-door and time validity. eCLIQ system maintenance and operations With the eCLIQ system, WTC Amsterdam gained not only control but also insights into usage and user flows. This data now informs maintenance and operations, reducing the overall Total Cost of Ownership for the solution. “eCLIQ works very pleasantly in practice. My employees are very satisfied with how the keys work,” says Rutger Barendse of D&B The Facility Group, who provides security staff for WTC Amsterdam. “It is easy as pie!” adds Sander.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the full U.S. Department of Homeland Security SAFETY Act Designation, announces that its proactive gun detection and intelligent situational awareness solution has been deployed by Berrien Springs Public Schools (BSPS) in Michigan to mitigate gun-related violence. The company and district are also partnering to present ‘Lunch & Learn: Protecting Schools from Active Shooter Events,’ an in-depth safety and security seminar, ZeroEyes demo for surrounding schools, and Q&A to take place May 12th at 11:30 am in the STEM Central Building. Safe learning environment Located in the southwestern corner of the state, BSPS’ main campus sits in the heart of Berrien County and includes six schools: Mars Elementary, Sylvester Elementary, Berrien Springs Middle School, Berrien Springs High School, Virtual Academy, and Discovery Academy. Additionally, beyond its main campus, the district supports 28 additional learning centers statewide through an alternative learning program that helps students earn their high school diploma under the Michigan Merit Curriculum guidelines. The district has implemented ZeroEyes to further strengthen its multilayered security approach Serving approximately 7,000 students and employing 600 staff members in total, BSPS prioritises safety across all its campuses. Each school features secure vestibules and locked entry points, while the main campus is staffed with a dedicated school resource officer (SRO). The district has implemented ZeroEyes to further strengthen its multilayered security approach and ensure a safe learning environment for students and staff statewide. Engaging educational environment “At Berrien Springs Public Schools, student and staff safety are a priority as we continuously improve attendance, achievement, and engagement,” said Superintendent Dr. Thomas Bruce. “Implementing ZeroEyes allows us to take a proactive approach to security, ensuring that students and staff can focus on teaching and learning without distraction. This technology aligns with our commitment to creating an outstanding safe and engaging educational environment.” If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence ZeroEyes' AI gun detection and intelligent situational awareness software layers onto BSPS’ existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry's only U.S.-based, fully in-house operation center, which is staffed 24/7/365 by military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to first responders and local staff as quickly as 3 to 5 seconds from detection. Secure learning environment According to the incidents analysed by the ZeroEyes Gun Violence Research Center, Michigan has seen more gun-related incidents than the national average in the past 365 days. “We are extremely proud to work with Berrien Springs Public Schools to further protect students and teachers throughout the state of Michigan,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “The district’s dedication to student success is showcased by its unwavering commitment to safety. I applaud their decision to implement proactive measures to create a secure learning environment.”

The City of Edinburgh is the capital of Scotland and the second most populous city in the country. It is the seat of the Scottish Government and the official residence of the British monarch in Scotland. As well as serving a vital role in government, the city is economically significant for the region, attracting global tourism as well as being home to a world-renowned university. Protecting citizens and visitors as they move through the city and keeping Edinburgh’s roads running smoothly is of the utmost importance.  Transforming into a smart city City of Edinburgh Council leadership modernises security and surveillance across the capital The City of Edinburgh Council leadership needed to modernise security and surveillance across the capital. This involved upgrading the control centre to a new smart city operations centre to receive real-time data from Edinburgh’s surveillance network. The centre also integrates with traffic and transport platforms to enhance operational management and improve city planning. Hanwha Vision IP cameras The new control centre gives operators access to real-time data and analytics, for insights that improve response times and situational awareness. Smart technology solutions provider, North, designed a security solution built with more than 100 high-resolution Hanwha Vision IP cameras including the PNM-9322VQP multi-directional PTZ camera and XNO-8080R 5MP IR bullet camera. The solution also incorporates a video management system from Genetec. Comprehensive coverage and intelligence Multi-directional cameras are ideal for monitoring large and complex areas such as city centres Multi-directional cameras are ideal for monitoring large and complex areas such as city centres. The multi-directional PNM-9322VQP features five camera sensors in a single device, minimising the amount of cabling and server infrastructure required compared to installing five separate devices, to improve cost-efficiency while streamlining installation. The XNO-8080R is a 5MP IR bullet camera with accurate video analytics. These analytics - carried out on the device to reduce server needs - include loitering, directional detection, audio detection and sound classification. It features Hallway View to cover narrow areas such as alleyways. Additionally, using the proprietary compression technology WiseStream II improves bandwidth by up to 75% while retaining video quality. Best-in-class cybersecurity Cybersecurity is crucial in a smart city, given the number of connected devices that could be exploited. Hanwha Vision has been hardening its cybersecurity measures for many years with the National Defense Authorization Act compliance (NDAA), UL CAP Certification, and a dedicated security vulnerability response team (S-CERT). Furthermore, North is part of Genetec’s “network of trust” initiative, signalling the close partnership between the two solution providers and their shared focus on securing network and critical surveillance infrastructure. Low-carbon technology Hanwha Vision has been hardening its cybersecurity measures for many years with the NDAA “The new operations centre has been years in the making and it’s fantastic to see it live in action,” said Councillor Jane Meagher, Council Leader, The City of Edinburgh Council. “With cutting-edge low-carbon technology designed to keep the city moving and our communities safe, it drastically steps up our capabilities as a council. Edinburgh is fast becoming an example of a truly smart city and it’s thanks to trailblazing projects like this.” New video surveillance system Andrew Foster, MD – Public Services at North, added: “Helping to drive positive change through smart technology and improved operational systems across Edinburgh is something that North is incredibly proud of. Working together, the city now has access to real-time data that will influence the future of city planning, improve large-scale events and create a greener environment for generations to come.” The new video surveillance system provides Edinburgh with a future-proofed smart city solution with the option to expand and add connected devices such as air quality sensors, smart parking applications and flood sensors.

As cutting-edge trends go, convergence has been around for at least two decades. The meaning has shifted over the years, and if anything, the idea of convergence has gotten even more aspirational. Unfortunately, the widespread use of the term has also paradoxically undermined its meaning and power. However, today's concept of convergence has matured to provide new levels of benefit for security professionals. We asked our Expert Panel Roundtable: How has the meaning of “convergence” evolved in the security market? How are systems today more converged than ever?

If recent physical security events are a guide, the topic of artificial intelligence (AI) will be everywhere at the upcoming ISC West 2025 exhibition in Las Vegas. Cybersecurity solutions are another core focus at today's physical security events, and ISC West will likely follow the trend. Attendees will also be looking for advancements in access control systems, including biometric technologies and integrated security platforms, among other hot topics. We asked our Expert Panel Roundtable: What will be the big topics of discussion at ISC West 2025?

Technology innovations and an evolving threat landscape will be core factors impacting the physical security market in 2025. Technology elements such as artificial intelligence (AI), multi-factor access control, and mobile devices will continue to drive growth in the greater industry. We asked our Expert Panel Roundtable: What is the outlook for the physical security industry in the year ahead?