Retail security applications

Sweden-based AP&T supplies production solutions to manufacturers worldwide, including automation, presses, furnace systems, and tooling, for the manufacturing of press-hardened vehicle parts for the automotive industry. Car manufacturers are using lighter sheet materials, such as aluminium and thinner steel, to form robust parts for car body frames. When pressed, these lighter materials still produce a strong body frame meeting required safety standards without adding unnecessary weight to a car’s build which can drain both fuel and battery life. Measure and monitor sheet materials AP&T needed a solution to measure and monitor sheet materials before and after pressing. It is necessary to guarantee even heat distribution from the furnace before the sheets are pressed, the exact placement of the sheets, and to ensure that there are no hot spots after the sheets were cooled in the press tool. If any of these three conditions is not met, the required mechanical properties of the safety-relevant components will not be reached. This causes rejected parts, wasted materials, and additional manufacturing time. Also, the press tool itself might be damaged. The IPHA System - Thermal imaging for non-contact temperature monitoring To save car manufacturers time and money by preventing defect-pressed parts, AP&T reached out to Swedish thermal imaging integrator Termisk. Termisk designed an Infrared Press Hardening Analysis (IPHA) vision system that can measure the three main factors affecting sheet pressing quality: temperature before and after pressing, and sheet placement in the press. Using Teledyne FLIR thermal imaging cameras mounted to the sides of press machines, the IPHA system measures the temperature of metal sheets using the Teledyne FLIR A70 smart sensor camera (previously A315) or Teledyne FLIR A615 camera depending on the required image quality. Accurately measuring heat distribution on shaped metal sheets The IPHA system features a Teledyne FLIR thermal imaging camera on each side of the press with wide-angle lenses. The setup ensures the temperature is measured accurately for the whole surface area of the 3D-shaped sheet material. The process is automated, so once pieces are inside the press, the press-line controller system signals to IPHA to take an image and analyse it. Once the positioning and temperature are determined as ok, a signal is sent back to the press line to proceed. High-resolution thermal images Similarly, it then measures the sheet temperature and inspects heat distribution after pressing, after the shaped part is cooled. Unless there are any issues or alarms raised, there is minimal interference needed from an operator. The high-resolution thermal images make it quick and easy to identify hot spots and measure the areas where the material has not reached the correct temperatures. The system makes tool pressing and changeovers quick and simple too. The software allows manufacturers to pre-set temperature analysis parameters for the different pressing tools used. This allows the IPHA system to re-configure quickly during changeovers. Accurate and flexible thermal imaging solutions Teledyne FLIR’s A70 image streaming camera is ideal for advanced condition monitoring. In this case, the Teledyne FLIR A70 is capable of monitoring the temperature and heat distribution on steel sheets, even with raised parts, using non-contact temperature sensors. The wide-area monitoring capabilities of the A70 cameras mean that two cameras: one on each side of the press is enough to monitor the large steel sheets. The cameras will alert operators to any issues so they can investigate and rectify them immediately to prevent wasted materials and additional production time. Teledyne FLIR A615 camera For sites that require higher thermal imaging quality, the Teledyne FLIR A615 camera is a powerful alternative to the A70 in IPHA. Offering the same non-contact temperature measurement, the A615 provides higher accuracy and can detect temperature differences even at long distances. Termisk has implemented at least 40 IPHA systems for pressed part manufacturer AP&T worldwide. The thermal imaging solution can be installed on new lines or retrofitted to existing lines.

More than one million electric vehicles are registered in the U.S.—and they all have to plug in somewhere. As EV charging stations pop up across the country, one of the chief questions will be how charging station users are identified, authenticated, and connected with membership or payment systems. Radio-frequency identification cards and tokens and smartphone authentication apps have emerged as two viable options for EV charging authentication. Which is best? It may depend on the user base they plan to serve. User authentication for EV charging Most electric vehicle owners have a spot to plug in while at home, either in their own garage or carport or in a designated charging spot in a tenant parking garage. But electric vehicles also need spots to charge while owners are out and about. The EV charging market is broadly divided into two tiers: Level 2 charging stations, which operate at 208-240 V and use AC power. These stations will add 20-25 miles of range in about an hour of charging. The U.S. Department of Transportation listed more than 22,800 public Level 2 EV charging stations across the nation as of mid-2020. They are commonly found in public parking lots and garages, hotels, grocery stores, malls, and other commercial areas. They may also be installed in private parking garages and business parking lots for use by tenants, employees or fleet drivers. Collecting membership data Direct Current Fast Chargers (DCFS) are designed to charge an EV battery to about 80% in 20-30 minutes. There are currently about 15,000 DCFC stations across the U.S., but their numbers are expected to explode as more people start taking EVs on longer road trips. They are commonly found along major interstate highways. As the market evolves, user authentication requirements for EV charging stations are likely to vary by type, location, and user base. Some commercial locations may provide Level 2 EV charging as a free amenity to shoppers, guests or employees. If there is no charge for the service, there may be no need to authenticate users at all— people can simply park and plug at any available spot. However, there may be a benefit to collecting membership data (e.g., shopper reward club). Private charging stations Public, for-profit EV charging stations, like gas stations, need a method to collect payment for their services. In some cases (especially at roadside DCFS stations), users may simply pay for the minutes used with a credit card—just like at the gas station pump. However, many EV charging station users are already accustomed to identifying themselves with an RFID membership card or a smartphone app. Charging networks like ChargePoint and Blink enable members to access any EV charging station within their networks with a card or smartphone app, which connects to their membership, account, and payment information. Private charging stations—such as those offered to tenants, employees or fleet drivers—may not require payment but need to ensure that only authorised drivers are accessing power and taking up valuable parking spots. An RFID card or smartphone app can be used to identify authorised drivers and track charging behaviours. Moving forward, many EV charging stations may find that they need a mix of options for users, including membership cards, smartphone apps, and a credit card payment option for out-of-network drivers. Choosing between RFID and smartphone apps In the long run, the answer may be ‘both.’ RFID cards are economical and easy to issue When user identification and authentication are desirable, which is the better option: RFID cards or smartphone authentication? Both have their uses in the EV charging market. In the long run, the answer may be ‘both.’ RFID cards are economical and easy to issue. And for some users bases, they may not have to issue a new card at all—they can take advantage of an RFID card they already carry. In many cases, it is possible to leverage existing employee IDs and membership cards for access to privately controlled EV charging stations. RFID membership cards may be a good bet for: Fleet drivers who already carry an RFID card for vehicle access. Employee parking lots and garages where people already use a card for entry. EV charging parking spots at gyms or other locations where users want to limit charging access to active members. EV charging stations Most consumers would prefer not to have to carry a physical membership card for every retail outlet On the other hand, public charging stations may find that consumers would prefer to use a smartphone app rather than receive another membership card to carry in a physical wallet. Many consumers prefer to carry only their phone and one or two essential cards (such as a driver’s licence and a single credit or debit card). As more retailers enable consumers to pay via a digital wallet app on their smartphones, some don’t even carry a physical credit card anymore. Most consumers would prefer not to have to carry a physical membership card for every retail outlet they visit—and that includes EV charging stations. Smartphone apps for user authentication are simple to set up and highly secure. Instead of RFID, they typically use either Bluetooth® Low Energy (BLE) or Near-field Communication (NFC) protocols. Public charging stations For the user, the experience is almost identical to RFID authentication, except they wave a smartphone over the reader instead of a card. Apps have other user benefits, too. A custom app for EV charging can be configured to help users locate or reserve charging stations, check their balance and usage history, and change their payment options right on their phone. These features make smartphone authentication ideal for consumers These features make smartphone authentication ideal for consumers accessing a network of public charging stations. However, EV charging network managers should keep in mind that some users may still want a physical membership card. Smartphone-based authentication There are still some user populations, such as older consumers and those from lower income brackets, where smartphone ownership is not ubiquitous. If users are primarily using EV charging for a fleet vehicle, they may not want to download an application for work on their personal cell phone. Other users may find smartphone apps confusing or simply prefer to have a card for other reasons. The answer for both public EV charging networks and private charging station owners is to have an RFID reader that is capable of both card-based and smartphone-based authentication. This will provide maximum flexibility as user preferences change. Finding the right RFID reader for EV charging The ELATEC TWN4 MultiTech family of readers is ideal for authentication at EV charging stations The best RFID reader for EV charging is one that is flexible enough to meet the needs of all user populations and evolve as requirements change. The ELATEC TWN4 MultiTech family of readers is ideal for authentication at EV charging stations. The readers support 60+ RFID transponder technologies along with BLE and NFC smartphone authentication. This means that one reader can support all common technologies already in use across the entire user base—both nationally and internationally. This capability becomes important for applications where users want to enable drivers to use an existing RFID card (such as their employee or fleet ID card or an access card for a tenant parking garage) for access to charging locations. It also provides more flexibility as technologies or preferences change in the future. Supporting advanced encryption TWN4 MultiTech supports advanced encryption and security configurations for highly secure transactions between the card or smartphone and the reader. This is important for EV charging applications tied to payment or employee/driver identification. ELATEC readers are mobile-ready. The ELATEC Mobile Badge BLE NFC App offers simple and effective components for building or extending a mobile application for EV charging networks. Non-managed mobile credentialing using the ELATEC app is free. TWN4 MultiTech readers also work with multiple existing third-party managed credential systems, such as KleverKey, Safetrust, and Transact. The TWN4 MultiTech is easy to customise with the powerful Software Development Kit (DevPack) and App Blaster and Director utilities. Readers can be easily configured to support custom functionality (such as LED light flashing sequences or sounds for user feedback) and integration with backend software for easier member management. The DevPack tools make the TWN4 family the most powerful, versatile, and sustainable readers on the market. Hardware communication interfaces As electric vehicles move from niche to mainstream, EV charging infrastructure will need to grow and evolve to accommodate millions more drivers—both in the consumer market and in commercial fleets. With TWN4 MultiTech, EV charging station managers will be ready. Interested in learning more about technical considerations for RFID? Download 11 Considerations for Embedded System RFID Readers for additional advice, including operating power and consumption requirements, antenna placement, hardware communication interfaces, and more.

Bosch has equipped the new Chinese mega-airport Chengdu Tianfu International with video security, a PA and voice alarm system, and a conferencing solution, ensuring safety and security for passengers and airport staff as well as enhancing comfort and ease-of-use for travellers. Chengdu Tianfu International, in Sichuan province, serves China’s quickly booming ‘garden’ megacity, an emerging hub for commerce, culture, and finance – with the new airport pegged to be the third-busiest for airport traffic following Beijing and Shanghai. Customised audio and video The installation of the audio and video technology was customised for the unique architectural requirements of the airport complex, which opened this June, including two terminal buildings that reference the ancient Golden Sun Bird totem unearthed in 2001 from Chengdu City’s Jinsha Ruins. Due to the unique design of the terminal buildings, ‘standard’ security cameras were not appropriate for installation as the ceilings were far too high for traditional solutions. Placing regular cameras on this ceiling would drastically reduce the quality of their image feed and produce a poor viewing angle. Each panoramic camera can monitor a semi-circle area with a radius of 25 metres, a detection range of 25 metres in distance Flexidome panoramic cameras Instead, Bosch Flexidome panoramic cameras were integrated into the interior design of the building and were either installed on walls or concealed within information boards. Each panoramic camera can monitor a semi-circle area with a radius of 25 metres, a detection range of 25 metres in distance, and a 180-degree viewing angle. This allowed the airport to install far fewer cameras, cutting the total number down by 75% from 4,000 standard cameras for a typical project of this scale to 1,000 panoramic cameras – thus saving costs on the cameras as well as on wiring and installation. Uses single lens, 4K-resolution Dinion IP cameras Additionally, competitors’ panoramic cameras usually use four lenses, reducing the image quality. Bosch Flexidome cameras, however, use just one lens – improving brightness, colour, and clarity. The precision tracking capabilities and high-quality video stream of the cameras ultimately free up human resources for the airport and allow incidents or events to be followed without additional staff on the ground. In the flight area, the airport deployed four 4K-resolution Dinion IP cameras to monitor the runway. As this area of the airport is very long, stitching software is used to combine the images of these four cameras into one complete image, covering the entire runway and allowing Chengdu Tianfu to monitor the whole take-off and landing process. Seamless customer experience with superior acoustics The design team ran an acoustic simulation to ascertain how many loudspeakers were needed As the interiors of the terminal buildings feature many glass surfaces, which cause sound reflections, Chengdu Tianfu needed to determine how to deliver a high level of speech intelligibility with minimal distortion, no matter where the passengers were located. The design team ran acoustic simulation software to ascertain how many loudspeakers were needed for the terminal areas as well as the placement of the arrays. Bosch Praesideo system For flight announcements as well as voice alarm and evacuation more than 9,000 loudspeakers were installed, covering 700 broadcasting zones and integrated via a Bosch Praesideo system, assuring passengers can hear announcements in all parts of the terminal. Additionally, announcements can be broadcast with accuracy to passengers travelling through other areas of the airport complex, such as the adjoining hotel. Dicentis wireless conferencing system Bosch also provided the Dicentis Wireless Conferencing System for the adjoining supporting airport offices. Meanwhile, the Praesensa public address and voice alarm system deployed at the airport hotel is integrated with the rest of the site, so passengers staying at the hotel can be alerted to ongoing events in the airport. Due to these integrated sound and video systems, the airport can guarantee security and safety for passengers while also providing a seamless experience for customers and staff.

NViS 1482, NEXCOM’s newest desktop NVR, promises big things in a small package. Integrating Intel’s latest, top-of-the-line 8th Gen (Elkhart Lake) CPU and 11th Gen UHD GPU, the entry-level NVR appliance is the perfect companion to IP cameras for recording high-definition digital surveillance. Using Intel’s latest technology means it supports a whopping 32GB DDR4 3200 MHz memory so that jobs are much faster. Easily plug in up to eight IP cameras via 10/100 IEEE802.3af/at PoE ports, quickly upload data to the edge or cloud through the onboard Intel® 2.5GbE port, and effortlessly view information via HDMI or DVI-I displays. The latest and greatest NViS supports expanded 32GB DDR 3200 MHz memory, meaning that any data workload will be a breeze Outstanding processing and graphics performance, on top of high-speed Ethernet connections, are brought to you by Intel’s newest solutions. The backbone of the compactly-sized desktop NVR is the solid, quad-core 8th Gen Elkhart Lake CPU. With its remarkable multithread performance, it even supports expanded 32GB DDR 3200 MHz memory, meaning that any data workload will be a breeze. The CPU also pairs beautifully with the newest 11th Gen Intel® UHD integrated graphics controller for more stunning and detailed displays. But NEXCOM would be amiss if it neglected to point out the Intel® 2.5GbE port (and additional 1GE port) for speedy data transmissions. Captivating camera captures Digital surveillance NVR devices would be useless without their cameras, which is why the NViS 1482 supports eight 10/100 802.3af PoE ports (or four 802.3at). It can easily capture clear, high-definition images, as it’s compatible with a wide range of megapixel IP cameras, and capable of recording 4K resolutions and 2M frame rates with a 9ch camera per channel running at 30FPS, performance-wise it is benchmarked by Milestone XProtect software. NEXCOM also provides LED lights to easily monitor PoE activities for users to easily recognize device status on the front. Moreover, one 3.5” HDD SATA drive with support up to 18TB capacity can store your mass data. The NViS 1482, combining effortlessly with third-party VMS software, is, therefore, the perfect choice for retail environments, small businesses, and SOHO. Easy-breezy, safe and shielded NVR appliance is designed for easy implementation and incorporates critical safety and security mechanisms The NVR appliance is specifically designed for easy implementation and incorporates critical safety and security mechanisms. A wide variety of I/Os includes six USB ports and support for dual displays: HDMI 2.0 (up to 4k resolution) and DVI. Though it’s a standard 1U desktop appliance, it also emphasises versatility with optional mounting: a choice between rackmount or wall mount brackets. The embedded TPM 2.0 ensures data security, while full UL 62368 compliance guarantees that the NViS 1482 meets hazard-based electrical safety standards. Main features Supports 8th Gen Intel Atom® processor X series and Celeron® J series 1 x SATA supports 2.5” HDD/SSD (M.2 as either one option) 1 x SATA supports 3.5” HDD Multiple displays (HDMI+DVI-I) 1 x 1GbE Intel®Ethernet + 1 x 2.5GbE Ethernet Supports 8-port PoE switch (PSE up to 120W)

Scenario: One needs to install a camera in the lobby of a building to capture the entrance area. Problem: The area has a lot of windows which overexposes the image, making it difficult to capture the people coming in and out of the premises. Solution: A security camera with a good Wide Dynamic Range (WDR). What WDR does? Dynamic range refers to the ratio between the largest and smallest measurable quantities of something. In the case of video surveillance, the dynamic range measures the ratio between the lightest and darkest elements of the image. WDR technology is great for high contrast scenes, balancing the brightness and shaded areas simultaneously so an image neither appears blown out or too dark. IHS defines WDR at 60 dB or greater, though it’s not uncommon to see WDR cameras with capabilities of 120 dB or more Decibels (dB) are the value with which dynamic range is measured. IHS defines WDR at 60 dB or greater, though it’s not uncommon to see WDR cameras with capabilities of 120 dB or more. However, keep in mind that each manufacturer has its own method of determining a camera’s dB. Therefore, when comparing product datasheets, it is possible that a camera with a lower ratio outperforms a competitor with a higher dB ratio. How WDR works? Security cameras with WDR technology (e.g. Dahua HDCVI 6.0 PLUS) are using either Digital WDR (DWDR) or True WDR. True WDR uses image sensors and a Digital Signal Processor (DSP) to provide even illumination to all areas of an image. A True WDR-enabled video surveillance camera has sensors that take two scans of each video frame. The first, at low speed (to capture more light), shows the image in normal light conditions. The second scan is taken at high speed to capture less light overall and get an image with strong light in the background. The DSP combines the two scans to form a single, balanced, well-illuminated image. DWDR uses algorithms instead of sensors to digitally brighten too-dark areas and dim too-bright areas. DWDR relies on the DSP chip instead of the image sensor to provide WDR. It adjusts each individual pixel of the image and calculates exposure accordingly. This technique has some limitations: the intense manipulation of pixels leads to the overall image being grainier. On the other hand, DWDR doesn’t need costly image sensors, so DWDR can be a more economical option when WDR is a necessity. When one doesn’t have WDR? Backlight Compensation (BLC) brightens the image so one can see darker details better There are two options for improving the exposure of an image without using WDR. In a high-contrast scene with heavy, broad, backlighting, the camera will adjust to the average illumination, which will darken the image. If no WDR is available, Backlight Compensation (BLC) brightens the image so one can see darker details better. BLC is a legacy technique that uses DSPs to increase the level of exposure for the entire image. Rather than balancing brightness on overexposed and underexposed areas of an image like WDR does, it brightens the entire image. Highlight Compensation (HLC) is a technology where image sensors detect strong light within the image and reduce exposure on those areas to enhance the overall image quality. In a dimly lit scene with bright lighting caused by hot spots (e.g. headlights, street lights), the overall image may become too dark. If no WDR is available, use HLC. The camera automatically suppresses bright light sources, allowing proper exposure of adjacent areas. Conclusion Regardless of the dB value specified, image results will vary depending on the complexity and amount of movement in a scene. To determine the best camera for an application, it is always best to test that it meets the needs and expectations of the customer.

A time attendance system can help to keep a close eye on an employee’s working hours, prevent time theft by accurately tracking and recording employees’ time and attendance. A biometric time attendance system allows employees to clock in quickly and easier compare to the standard system and eliminate “buddy punching” in advance to the traditional time card system. A complete biometric time attendance system includes both hardware and software. Include the electronic divide that scans an employee’s fingerprint or iris and software that stores all the data about time and shifts. Hardware and software can be purchased separately, but it’s best to find a vendor that provides both of them as a complete package. Price of the biometric software Small companies can purchase a basic system that includes hardware and software for about $1,000 to $1,500 Biometric time and attendance systems aren’t as expensive as one might think. Small companies can purchase a basic system that includes hardware and software for about $1,000 to $1,500. Some companies' solution, which works for companies with up to 50 employees, retails for $995 to $1,300. The price includes one fingerprint scanner and software that tracks arrivals and departures, calculates hours for payroll, and tracks vacation time and sick days. Large corporations with many hundreds or thousands of employees should expect to spend at least $10,000 on a biometric time and attendance system. For a complex system serving thousands of employees and multiple locations, the cost could rise as high as $100,000. In addition to a basic software and hardware package, one may need to purchase additional features, services, or accessories. Additional biometric scanners begin at about $1,000 to $1,300 each. Training begins at about $300 to $500 for smaller businesses and can run thousands for larger companies. Accessories like scanner covers, which protect the equipment when it is not in use, begin at about $30 to $50 each. CrossChex Cloud CrossChex Cloud's features include face recognition attendance, temperature, and mask identification Because there are so many options, it helps to talk to vendors about the products they provide. Some will charge an upfront fee for a set number of traditional software licenses; others will charge a monthly fee for web-hosted software. Although the market and advanced technology decrease the price of time and attendance system, some small companies or workshops still can’t afford extra spend besides salaries. Anviz introduces a new solution for those business owners - CrossChex Cloud. One can set up a new account and get only one hardware connected to be a lifetime free subscriber of CrossChex Cloud. Start at $500 only, one can get hardware that is suitable for CrossChex Cloud with advanced features includes: face recognition attendance, temperature, and mask identification, and get records of almost everything one wants to take control of.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The adoption of innovative and interconnected door hardware systems can help overcome the challenges associated with building security, explains Daniel May of Consort Architectural Hardware. The security of our built environment and the safety of its people is paramount throughout a building’s lifecycle. While these elements remain a primary focus at each touchpoint of a construction project, today’s design teams are sooner adopting modern access control systems to address this age-old challenge, but why? Modern access control Where systems were once rudimentary, modern access control has evolved into a revolutionary factor of building design, unlocking various benefits for its many users in the process. The Internet of Things (IoT) has enhanced building security as we know it, and as technology continues to advance, more options enter the market. Following more than a decade of innovation and integration, the access control market is projected to grow year on year, from £7.8 billion in 2023 to £11.8 billion by 2028. Modern user requirements have led to several operational and technological advancements  Modern user requirements have led to several operational and technological advancements during this period, and decision makers and design teams alike can now choose from a versatile selection of options. Some door hardware products now utilise smart locks, cloud control and even biometrics for example, and most recently, there’s been a substantial change to the way access control systems operate, with focus moving towards end users and ease of use. Modern access control has evolved into a revolutionary factor of building design Smart door hardware From an operational perspective, interconnected access control systems gift users with an intuitive network that improves building security through the use of real-time status updates, while also providing them with the ability to grant instant access approval and denial at the touch of a button. Often, users can operate their building’s various access points through their mobile phone, which has led to improved flexibility and efficiency in most environments - whether at home or in a public access property. The security benefits also become clear when compared to the alternative of physical keys. If a traditional key is lost or stolen, the security of a building becomes at risk until it is found or replaced. Intuitive access control systems are designed to build upon the traditional lock and key methods. By seamlessly integrating smart door hardware into both new and retrofit projects, users can manage access points and improve security across the building - without stifling ease of access, stunting future scalability or unsettling the aesthetics. Users can operate their building’s various access points through their mobile phone Access control system The PSIA standard is one of the widely recognised and respected standards for access control products As many adopt Wi-Fi infrastructures, NFC technology and cloud services into their buildings, decision makers must also consider the need for better standards. While the introduction of IoT may advance security, performance and functionality, it can also introduce new risks which must be mitigated by adhering to both localised and international standards, such as ISO 27001 for example.  The Physical Security Interoperability Alliance (PSIA) standard is one of the widely recognised and respected standards for access control products and provides comprehensive requirements for systems by focusing on interoperability, scalability, and functionality. While the introduction of IoT may advance security, it can also introduce new risks Providing comprehensive requirements This standard ensures that access control products from different manufacturers can seamlessly integrate and communicate with each other, allowing for greater flexibility and choice when designing a complete access control system. After all, a one size fits all access control solution simply doesn’t exist and decision makers would be remiss in not selecting a product that aligns with their building’s needs while meeting the required standards.

In the early stages of childhood education, kindergarten imparts foundational principles that shape future behaviour. Today, you can think about cloud computing in a similar manner: it has become a fundamental element in the architecture of modern technology. The cloud now plays a critical role in digital interaction, security, and infrastructure development. Far from being just another tool, the cloud is a cornerstone, providing essential support for the intricate network that supports today's digital ecosystem. Vomplex digital systems Much as kindergarten lessons lay the groundwork for cognitive development, the cloud offers base capabilities that are vital for constructing and operating complex digital systems. Recent advancements in cloud-based security — particularly in access control and video surveillance — emphasise the importance of cloud computing. It has been instrumental in unifying fragmented security systems, similar to how basic social principles taught in kindergarten help diverse children come together as a unit. The role of cloud computing in our technological world is multifaceted and continuously growing The role of cloud computing in our technological world is multifaceted and continuously growing. It has evolved into a space where innovation is cultivated and security commitments are maintained with vigilance. The fusion of artificial intelligence and analytics into cloud services signifies a concerted effort toward a future that is more cohesive, intelligent, and secure. Significant technological progress As we delve deeper into this topic, it will become evident that cloud computing, like the pivotal lessons of kindergarten, is indispensable. It quietly enables significant technological progress, mirroring the foundational principles taught in our formative years in both its essential nature and its growing influence. Play Fair: Technological Developments in Cloud-Based Security The past year has been a period of significant innovation in cloud-based access control and video surveillance. Cloud computing has evolved into a robust platform that fosters the creation of integrated security systems. These systems consolidate access control and video surveillance into a unified experience, demonstrating the cloud's potential to seamlessly combine disparate systems. Substantial industry progression The advent of edge computing has boosted bandwidth efficiency and accelerated data processing The incorporation of artificial intelligence and analytics into cloud services marks a substantial industry progression. This development provides businesses with advanced tools for in-depth analysis and intelligent decision-making, enabling them to not only gather comprehensive insights but also strengthen their security measures. The cloud has eased the transition to new technologies and emphasised a commitment to cybersecurity, with encryption protecting data integrity in transit and at rest. Simultaneously, the advent of edge computing has boosted bandwidth efficiency and accelerated data processing, highlighting a consistent drive to refine and adapt. The trend of integrating cloud security systems with other business platforms help create unified ecosystems, reflecting a broader narrative of security professionals’ pursuit of progress and enhancement. Potential future disruptions Wash Your Hands: Pandemic-Induced Transformation in Cloud Services As we all know, the COVID-19 pandemic necessitated a swift transition to remote operations, with cloud computing forming the backbone. i The urgent need for cloud solutions was apparent as businesses adopted remote collaboration tools, work-from-home policies, and virtual workspaces. This transition increased the demand for cloud services and prompted more adaptable and cost-effective pricing models. Recognising the critical role of cloud services, organisations enhanced their investment to safeguard  operations against potential future disruptions. The pandemic fundamentally altered the perception and valuation of cloud computing, emphasising its critical role in sustaining business operations. Scaleable digital infrastructures The growing demand for SaaS has led integrators to create scaleable digital infrastructures Share Everything: Systems Integrators and the Adoption of Cloud Systems integrators have done much to realise the cloud’s potential. The growing demand for Software as a Service (SaaS) has led integrators to create scaleable digital infrastructures tailored to specific business needs.. The use of the cloud for data backup has improved efficiency and increased organisations’ ability to cope with disruptions. Although there has been a gradual shift among integrators toward cloud solutions, effectively marketing and supporting SaaS business models remains a challenge. But the possibility of continuous revenue streams through managed services is promoting broader adoption of cloud technologies. Cloud-based security solutions Live, Learn, Think: Enterprise-Level Cloud Adoption There is an increasing trend among large enterprises to adopt cloud-based security solutions. The shift toward VSaaS indicates a move towards subscription models that offer financial and scalability advantages. This transition is more than a mere operational change. Rather, it represents a commitment to the expansive potential for growth and innovation that the cloud offers. But let’s face it: the ‘cloud’ journey is accompanied by challenges, particularly concerning data security. Providers must deliver robust data protection measures to ensure the success of cloud-based security services, which depends not just on technological progress but also on fostering trust with clients. Addressing cybersecurity concerns The hybrid model offers a balanced solution for businesses looking to merge these two environments Baby Steps: Hybrid Cloud and On-Premises Infrastructure The hybrid model, which combines cloud with on-premises infrastructure, continues to be a strategic choice for many organisations. While the cloud provides flexibility and ease of access, on-premises solutions offer control over data security and comply with regulatory demands. The hybrid model offers a balanced solution for businesses looking to merge these two environments. Be Trustworthy: Cybersecurity Measures and Communication Transparent communication is key in addressing cybersecurity concerns with customers and partners. Companies that are transparent about their security protocols, including encryption and regular updates, build trust. Certifications such as SOC 2 Type II affirm a dedication to security, and proactive educational resources ensure that  users are well-informed about best practices. Decision-making processes Cloud computing has become the cornerstone of modern security strategies Look: The Future Outlook for Cloud-Based Security Solutions Looking forward 5-10 years, cloud-based security solutions are expected to become even more central to organisational decision-making processes. The cloud is poised to become the hub for predictive decision-making, using AI algorithms and extensive data to proactively manage security risks. This vision of an intelligent, integrated approach to security, with the cloud enabling swift, collaborative responses to threats, is almost at hand. Cloud computing has become the cornerstone of modern security strategies, moving beyond its initial role as a digital transformation tool. As we look to the future, the cloud is set to redefine security paradigms and anchor a new era of intelligent, predictive security operations.

In an emergency, information is pivotal. More information provides better understanding of an emergency and empowers potentially life-saving decision-making. Emergency response teams depend on information to guide their efforts and to deliver targeted assistance. On the front lines of emergency response are 911 and field responder agencies, which must direct reaction to life-or-death situations rapidly and efficiently. Historically, 911 operators had to respond based on very little information, perhaps just a voice on the phone or a location on their screen. Providing critical information Today, there are literally millions of information sources available, ranging from connected buildings to vehicle telematics to live video streams to health information from wearable devices. In fact, there are 540 million connected devices, any one of which could provide critical information in an emergency. But how can those information sources be leveraged to improve emergency response? That’s the mission and value proposition of RapidSOS, an ‘intelligent safety platform’ company that connects 911 operators with the vast universe of information available to promote better and faster emergency response. Highly sophisticated operation The platform is integrated into every major public safety software system and first responder agency “RapidSOS fuses human and artificial intelligence to put critical information from any connected device directly into the existing systems and operating procedures of first responders across the United States,” says Michael Martin, CEO of RapidSOS. RapidSOS is widely used by first responders. The platform is integrated into every major public safety software system and first responder agency. There are more than 4,600 software integrations that serve more than 21,000 first responders and 911 agencies. In 2023, RapidSOS supported the lifesaving work of public safety across 171 million emergencies with 3.3 billion data payloads. The system is adaptable and configurable to support any agency, from a highly sophisticated operation in New York City to a local sheriff running their own 911 center. Intelligent analytics and reporting RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation, rich content pathways, redundant connection to caller phones, and access to millions of connected devices. In an emergency, Unite intelligently fuses data from among millions of sensor feeds into a unified picture of an incident, allowing public safety officials to view real-time location, health profile, telematics, alarm data, and more. RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation RapidSOS offers core modules that handle call, text, video, sensor, mapping, and administration tools, and that provide partner data from connected devices. Additional modules provide enhanced geographic information system (GIS) data, and automated translation and transcription. There is also a single sign-on (SSO) upgrade, intelligent analytics and reporting, and seamless integration into field responder applications. Field responder applications Consider how an emergency might unfold and how RapidSOS can help. In a car accident, data from a modern automobile telematics system can alert a 911 operator of the accident as it happens. Data from a passenger’s wearable device might provide information about their health and condition. A nearby video or traffic camera could fill in details of how the accident occurred. Useful information in an emergency might come from any one of thousands of sources, including public safety data, sensor feeds, enterprise security systems, smart phones, etc. In a train derailment, electronic access to the cargo manifest can identify which train cars contain hazardous materials and how to manage the specific type of hazmat. This information could save valuable time when responding to incidents like the Feb. 3, 2023, Norfolk Southern train derailment involving 38 cars in East Palestine, Ohio. Consider how an emergency might unfold and how RapidSOS can help Institutional security partners Norfolk Southern is one of the companies that provides information to first responders using RapidSOS; in effect, the company provides a direct digital link from their rail security operations to any first responder in the United States. Amazon’s global operations centers also interface with RapidSOS to provide critical information to first responders. Partnering with corporate security helps to better support the flow of data from institutional security partners and their solutions. Information can transform and guide emergency responses. For example, in a structure fire, real-time sensor feeds throughout a building can help 911 and first responders understand how the fire is progressing. Real-time security camera footage Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR Leading the way to providing video feeds from private camera systems to 911 operators is an agreement between Eagle Eye Networks and RapidSOS, which was announced in April 2024. The agreement allows an enterprise to opt-in to share real-time security camera footage from an Eagle Eye video stream during a live 911 call. Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR.  “Security cameras are crucial in many locations, including schools, but previously those cameras could not be accessed by 911 during an emergency but were only used for investigation after an incident,” says Martin. Improving fire and life safety systems RapidSOS is also integrated with Honeywell’s Connected Life Safety Services (CLSS) system, a cloud platform that combines software and hardware to improve fire and life safety systems. Technology integrations between the two companies further modernise and digitise the public safety communications process to provide faster, more accurate communications with emergency centers (i.e., 911 agencies). RapidSOS technology securely transmits detailed data about an emergency CLSS provides real-time visibility and connectivity to help systems integrators and facilities managers make informed decisions and manage fire systems more efficiently. When combined with Honeywell's solutions, RapidSOS technology securely transmits detailed data about an emergency, such as the type of hazard, severity, and location within the impacted building, to emergency response centers. Video object detection Rapid SOS’s emerging Harmony artificial intelligence (AI) product serves as a ‘co-pilot’ for 911 operators, helping them manage the high volume of emergencies by making their response more efficient. Harmony pulls all the sensor feeds in an emergency and works to make only the most important information available in the hands of 911 and first responders. Harmony can take key insights from text and video data, use ‘sentiment analysis’ to determine the emotion tone of a message, and help 911 professionals using language translation, keyword alerts and video object detection. Harmony can help local agencies as they address a 25% average staffing shortage by providing additional support to 911 professionals while lessening the workload. Harmony is also working to help RapidSOS expand the ecosystem, stitching more data together and quickly making it more actionable than ever. Emergency response system RapidSOS also interfaces with Iamresponding, a comprehensive end-to-end emergency response system for first responders in the fire and other emergency sectors. Iamresponding’s field responder application is used by RapidSOS to get information out to first responders in the field. More than 650,000 first responders use RapidSOS’s field application RapidSOS’s recent acquisition of Iamresponding helps the company improve the connection with the last mile “in-the-field” piece of the puzzle, ensuring partners across computer-aided dispatch (CAD), integrated applications, mobile data terminals, body cameras and other responders have access to critical data. More than 650,000 first responders use RapidSOS’s field application. Enhancing emergency response RapidSOS’s Safety Pioneer Program formalises the important partnership between RapidSOS and public safety agencies. Participants in the program receive early access to new platform features, contribute to the platform roadmap, and drive feedback to enhance emergency response. “911 and first responders do incredible lifesaving work,” says Martin. “Everything we have done and built at RapidSOS is a direct result of the engagement, partnerships, inside advice and insight we have gotten from public safety. We have learned from them, developed new technologies and tested them.” Martin adds: “Companies have data and we now know how to make that data actionable into the hands of 911 and first responders to save lives. This is an exciting moment for us continuing our mission in partnership with public safety, and for technology and security companies to have a major hand in that.” {##Poll1719488782 - What is the most valuable benefit of artificial intelligence (AI) in an emergency call center?##}

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems.  Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company.  “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap.  Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends.  However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.

In an increasingly cosmopolitan world, time and security have become essential tiebreakers in determining passenger satisfaction at airports. Great airport management speeds up the processes and improves the quality of service. The customer Suvarnabhumi Airport (BKK) is the main travel hub of Thailand that is mostly used for long-haul and full-service flights to Bangkok. If users are looking for a flight to Thailand from Europe, the USA, or any other distant destination, in most cases their only reasonable choice will be Suvarnabhumi Airport. Innova Software, Anviz's valued partner, cooperated with a security guard service company with over 5,000 employees, which is providing security services to 6 airports in Thailand including Suvarnabhumi International Airport in Bangkok. The challenge Suvarnabhumi Airport needed the FaceDeep 5 could be integrated with the existing security system The security team of Suvarnabhumi Airport needs a reliable touchless access control and time attendance solution to improve airport staff experience, safeguard employees' health, and improve airport security. Otherwise, they hope to save time on workforce management and access control permission. In addition, Suvarnabhumi Airport needed the FaceDeep 5 could be integrated with the existing security system provided by Innova Software, which would require Anviz cloud API. The solution Currently, over 100 FaceDeep 5 devices are installed in Suvarnabhumi International and other 5 international airports in Thailand. Over 30,000 staff are using FaceDeep 5 to clock in and out in 1 second after the staff's face is aligned with the camera of the FaceDeep 5 terminal, even wearing a mask. "FaceDeep 5 can connect directly to the cloud, which solves the troublesome communication problems of customers' existing system. It is more convenient and easier to maintain and manage based on its friendly Cloud interface," the manager of Innova said. User-friendly Ul Anviz cloud API makes Innova Software easily connect to its current cloud-based system. With the comfortable and user-friendly Ul, customers are very satisfied with this comprehensive solution. Further, each device will contain enrolment data of the authorised staff for those specific locations. The enrolment data of all devices could be added, update or delete remotely by administrators. Key benefits  High-security Level FaceDeep 5 centrally controls all user information and data logs, eliminating the concern of user response The AI-based face recognition terminal FaceDeep 5 provides high accuracy and faster performance in identifying fake faces. The comprehensive systems centrally control all user information and data logs, eliminating the concern of user and data information compromise. The smarter solution, a safer workplace By reducing the number of times people have to touch objects, FaceDeep 5 creates a safer and simpler working environment for airport access control. Administrators can manage access control permission through this management system, instead of worrying about issuing and receiving cards. Easy to Use  The intuitive interface on the 5" IPS touchscreen provides administrators with the easiest way to use it. The function of bulk user registration and capacity of 50,000 users and 100,000 logs is suitable for teams of any size.

Face recognition technology has been widely used in government, finance, military, education, medical, aviation, security, and other fields. When the face is aligned with the camera of the terminal device, the user's identity can be recognised quickly. As the technology further matures and social recognition increases, face recognition technology will be applied in more fields. The customer Joramco is an aircraft maintenance company with over 50 years of experience servicing Boeing and Embraer fleets. It is specialised in performing maintenance to air crafts at Queen Alia International Airport. Joramco has spacious areas for aircraft parking and storage programs that can take up to 35 aircraft. Additionally, Joramco has an academy that offers a comprehensive education in aviation, aerospace, and engineering. The challenge Joramco wanted to replace the old system with a fast and precise face recognition system The old access control devices that Jormaco used were not enough rapid and smart. The insufficient personnel storage also affected the efficiency of personnel management. Thus, Joramco wanted to replace the old system with a fast and precise face recognition system, which could centrally manage 1200 employees' access and attendance. In addition, the devices could be installed on turnstiles to control the turnstile gates. The solution: AI and cloud-based face recognition Based on Joramco's demands, Anviz valued partner, IDEAL delivered Jormaco Anviz's powerful AI and cloud-based face recognition solution, FaceDeep 5 and CrossChex. It can be used as a turnstile integrated management system composed of computers, face recognition technology, an intelligent pedestrian turnstile gate, a smart card, and a time clock. FaceDeep 5 FaceDeep 5 supports up to 50,000 dynamic face database and rapidly recognise users within 2M(6.5 ft) in less than 0.3 seconds. FaceDeep 5's Dual Camera technology plus deep learning algorithm enables liveness detection, identifying fake faces on videos or images. It also could detect masks. CrossChex Standard CrossChex Standard provides interactive dashboards specifically for workforce management CrossChex Standard is an access control and time attendance management system. It provides interactive dashboards specifically for workforce management, and real-time summary for shift management and leave management.  Key benefits Faster recognition, more timesaving FaceDeep 5's ingenious face detection and facial recognition algorithm allow for liveness detection with the best combination of speed and accuracy. It reduces the waiting time for 1,200 employees during peak hours at Joramco's main entrance gates and the academy building entrance. Strengthened physical security and employee safety It also helps maintain employees' healthy and companies' physical access control security as the touchless face recognition system lower infection risk and prevents unauthorised access. Widely adaptable to various conditions FaceDeep 5 can adapt to outdoor and indoor environment applications with an IP65 protection standard "We chose Anviz FaceDeep 5 because it is the fastest face recognition device and has IP65 protection," said Jormaco's manager. FaceDeep 5 has high-definition cameras and smart LED light which can fastly recognise the face in strong light and low-light environments, even in complete darkness. It can adapt to outdoor and indoor environment applications with an IP65 protection standard.  Fulfillment of management requirement Joramco is using CrossChex Standard connecting between the devices and database to manage employee schedules and time clocks. It easily tracks and export employee attendance report in seconds. And it is easy to set up devices and add, delete, or modify employees' information.

The El Bosque Shopping Center is emblematic in Quito, Ecuador, since it has been a part of people’s lives for 38 years. It is named after an important area in the north of the city. There is already at least one generation that grew up witnessing the growth and renovation of this shopping centre. Dahua Technology, a world-leading video-centric smart IoT solution and service provider, designed a new video surveillance system for it. The system focuses on automatic number-plate recognition (ANPR) and security surveillance in the most critical areas of the mall, largely covering parking areas, where access control and real-time visitor capacity monitoring are required. Challenges The old video surveillance system of El Bosque Shopping Center was installed in 1990 and was facing inconveniences. For instance, more than 30% of areas in the mall were in blind spots, and old security cameras had poor video fidelity and unclear images, which made it hard to detect illegal acts or present evidence. In addition, the mall did not have surveillance cameras in the most important areas, such as parking lots and restricted corridors. Therefore, monitoring the entire shopping centre was a big challenge for the security guards, which increased labour and time costs for the mall and lowered management efficiency. Dahua’s video surveillance system deployed 180° panoramic cameras with ANPR technology are installed in the parking areas The new video surveillance system designed by Dahua Technology includes many units of 2 MP HDCVI IR Bullet Camera, 2 MP IR Mini-Bullet Network Camera, 32 Channel 1U 4K & H.265 Lite Network Video Recorder, 32-Channel Penta-brid 720P Digital Video Recorder, etc. 180° panoramic cameras with automatic number-plate recognition (ANPR) technology are installed in the parking areas, to read vehicle registration plates for entrance access control. The solution realises real-time people counting and motion detection alarms in required areas. HDCVI IR Bullet Camera and IR Mini-Bullet Network Camera Advanced technologies embedded in the cameras help produce the best performance of the system. All the bullet cameras, including the 2 MP HDCVI IR Bullet Camera, are equipped with Smart IR technology for the best lowlight performance. The 2 MP IR Mini-Bullet Network Camera is equipped with a built-in intelligent analytic algorithm based on video, which can realise intelligent functions, like Tripwire and Intrusion, to quickly and accurately respond to monitoring events in specific areas, and enhance monitoring efficiency. Cameras support intelligent tamper detection In addition, the cameras support intelligent tamper detection, which is to generate warning messages via detecting dramatic scene changes. Cameras with audio functions can have both video and audio backup of the work carried out by the guards. The 32 Channel 1U 4K & H.265 Lite Network Video Recorder delivers excellent performance and high recording quality that is ideally suitable for IP video surveillance applications. This professional NVR adopts a powerful processor, providing the capability of 4K resolution processing for applications where image details are highly required. Additionally, the NVR can be served as edge storage, central storage or backup storage with an intuitive shortcut operation menu for remote management and control. 32 Channel Penta-brid 720P Digital Video Recorder What's more, the 32 Channel Penta-brid 720P Digital Video Recorder, as the perfect solution to upgrade existing video surveillance systems, supports penta-brid access technology such as HDCVI, AHD, TVI, CVBS and IP to effortlessly integrate with popular industry formats, offering an affordable solution loaded with flexible options. With many efforts and smooth cooperation with the integrator, the Dahua team successfully delivered a new surveillance system for El Bosque Shopping Center, which is much more advanced and reliable. New surveillance system offers safer shopping environment The new surveillance system creates a safer shopping environment for El Bosque Shopping Center customers The new surveillance system creates a safer shopping environment for El Bosque Shopping Center customers. It meets the primary needs of the shopping center, which are to identify suspicious vehicles and illegal acts. Clear video clips will be available for relevant authorities if required. Moreover, the new video surveillance and access control technologies can be updated in the future and cover more areas of the shopping centre. Enhanced security and crime prevention Juan Anda Sevilla, the Security Chief of El Bosque Mall, said “Good results have been obtained for security and crime prevention, and we are able to deliver various video evidence to the authorities for court cases.” He adds, “The video surveillance system optimises task distribution of the security personnel, saves time for the guards, and improves their work efficiency and accuracy, which strategically reduces the risks that may arise inside the shopping centre.”

To protect 1.7 million visiting sports fans each year, Zayed Sports City, the largest sports complex in the United Arab Emirates (UAE) has deployed a site-wide security system from Hikvision. Incorporating more than 670 integrated cameras; the solution reduces workloads and costs with cool AI features, while also providing super high-resolution imaging to boost security across the site.   The challenge: The need for automatic video security Zayed Sports City, which has been recognised as the UAE's number one sports destination, welcomes more than 1.7 million sports fans each year. The site incorporates a stadium, ice rink, bowling centre, tennis centre, and a range of other sports facilities. With such large numbers of people moving around the site, there is always a chance that accidents and other incidents could occur potentially putting visitors to the complex at risk. The key to preventing accidents and keeping sports fans safe is to effectively keep track of all areas of the complex during sports events and to respond quickly if anything goes wrong. But with many hundreds of cameras needed to provide full coverage of the site, the resulting video streams are extremely difficult, if not impossible, to be processed manually. Need for high-resolution cameras The sports venues and facilities need to keep an eye on very large spaces, often with very high ceilings As an additional challenge, the sports venues and facilities need to keep an eye on very large spaces, often with very high ceilings. This means that high-resolution security cameras are needed to provide clear imaging at significant distances, with cameras often mounted high up on pillars, posts, or ceilings. To address these challenges, Zayed Sports City needed a security and safety system that could protect all areas of the site without the excessive workloads associated with manual approaches. The solution A stadium-wide security system from Hikvision To maximise visitor safety, Zayed Sports City has deployed a site-wide security system from Hikvision. This incorporates all the cameras and control room equipment needed to protect the site, 24-hours a day.   The solution incorporates around 670 Hikvision cameras with different functions and types that were deployed during two major project phases. These are being used to protect all of the sports venues and facilities inside the Zayed Sports City, as well as spectator seating areas and parking areas. Multi-functional AI, ANPR, and VMS AI allows the security team to search back through video footage much more quickly and easily As well as offering high-definition imaging (with 2- and 4-megapixel resolution across the Hikvision bullet and PTZ camera fleet), selected Hikvision cameras also offer onboard AI capabilities to automate key security tasks. One example of this is license-plate recognition (ANPR) technology built into cameras in the stadium parking areas, which are increasing security and supporting efficient parking operations. AI capabilities also allow the security team to search back through video footage much more quickly and easily when investigating accidents and incidents. All Hikvision cameras have been integrated into the Zayed Sports City Video Management System. The benefits: Improved safety, efficiency, and scalability for site security management With the Hikvision solution, many routine security tasks can be handled automatically, reducing the risk of missed incidents, speeding up responses, and reducing staff workloads and costs. Khalid Al-Mutawa, Director of Operations for Abu Dhabi Entertainment Company, the company that manages and operates Zayed Sports City, says, "Streamlining our processes with this system has allowed us to work more efficiently. The automated security alerts and the HD Video help us to respond quickly and work with peace of mind. Increased operating efficiency Hikvision's AI features are very valuable in investigating incidents and it reduces the time required" With the ability to search through video footage quickly and easily to investigate accidents and incidents, the security team is achieving major time savings compared to reviewing video manually. "The Hikvision system's AI features are very valuable in investigating incidents and it reduces the time required by our staff significantly," says Khalid Al-Mutawa. "This frees our security team up for our core activity: keeping visitors safe and ensuring that the complex is secure at all times." Effective, efficient AI security at an affordable cost The fact that Hikvision cameras use onboard AI capabilities has made it cost-effective for Zayed Sports City to deploy the latest security technologies quickly, across the entire site. Additionally, new AI capabilities such as the ability to locate and help unaccompanied minors or to count people to prevent crowding can be added cost-effectively in the future, with no need to replace existing control room equipment or software. Seamless integration with the Zayed Sports City VMS All elements of the Hikvision security system could be integrated seamlessly with Zayed Sports City's chosen VMS. This minimised deployment cost and risk and is ensuring that all elements of the solution work in harmony to protect visitors to the stadium. "It was critical for us that cameras and other equipment deployed in phase 1 and phase 2 would integrate easily with our currently used VMS, with no compatibility issues," says Khalid Al-Mutawa. "Hikvision offered a fast and easy solution, and full coverage of the site was installed on time."

As the retail sector evolves and adapts to changing marketing demand and customer preferences, the desire for integrated, scalable solutions increases. Combining video and access control Retailers have to be agile and respond quickly to optimise their offerings for staff and customers alike. In this sense, combining video and access control intelligently makes sense, as it allows retailers to adapt and remain competitive to modern-day demands, such as 24/7 accessibility. Sometimes, this can mean extending opening hours to remain competitive. This can be achieved by introducing unmanned opening hours, using security solutions with remote monitoring and management features. This was, in fact, achieved in Sweden, using ACRE’s ACT365 at a retail chain in Sweden. ACT365 cloud-based security system deployed Nessence integrated the ACT365 cloud-based access control and video management system with Mobile BankID Specifically, the installation company, Nessence integrated the ACT365 cloud-based access control and video management system with Mobile BankID in Sweden. Mobile BankID is a citizen identification solution that allows companies, banks, and government agencies to authenticate and conclude agreements with individuals over the internet. This integration comes together to solve a brief put forward by the supermarket chain, ICA Sweden. Efficient security system for ICA Sweden Tobias Olofsson, the Project Sales Manager at ACRE International, explains that ICA Sweden is a retailer focusing on food and health. They wanted to be open earlier in the morning and later in the evening. Tobias Olofsson stated, “It would be too expensive to hire staff to stay open during these times, in smaller locations. This is because the number of customers shopping early in the morning or late at night is minimal. But, the store wanted to be able to provide its customers with this value-added service.” Remote monitoring and security management To solve this, the supermarket wanted to open unmanned and needed a solution to allow customers to enter the store in functioning and approved manner by the insurance company, while also enabling the supermarket to be able to remotely monitor and manage security alerts, where necessary. In Tobias Olofsson’s opinion, ACT365 was the perfect solution for this project, due to its easy deployment, easy operation, and smooth web API for integration. Mobile access Good accessibility is maintained, as all customers do not need to have specific cards or tags Tobias Olofsson said, “The success of this project means it is now possible for shoppers to open the supermarket’s entrance door by digitally signing into the Mobile BankID on their phone and presenting it to the ACT365 reader, located on the outside of the door.” Moreover, good accessibility is maintained, as all customers do not need to have specific cards or tags for the access system, in order to enter the supermarket. Enhanced accessibility and convenience Tobias Olofsson concludes, “A new modern solution with remote-based features has been developed to facilitate trade for private individuals, especially in smaller towns, where food stores do not tend to stay open for as long as in the big cities. This project has resulted in increased profits for the supermarket, as well as increased accessibility and convenience for its customers.” Thanks to ACT365’s remote monitoring and management features, convenience is being delivered to both the supermarket owners and its customers.

When businesses need to change, their access control must change with them. Flexibility, scalability, service packages, easy integration of new hardware: These are all critical when choosing an access system, whether for a small business or a multinational organisation. The choice may impact the business in all kinds of ways. For example, security is maximised by finding locking devices for different types of opening doors or lockers, outdoors and indoors, high security and low. The ability to issue temporary or time-limited credentials for cleaners, contractors, or visitors improves efficiency. Incedo access control ecosystem Running multiple systems in parallel can be time-consuming. Switching to manage multiple security tasks and technologies from a single platform saves valuable staff time and reduces manual errors. ASSA ABLOY Opening Solutions’ Incedo access control ecosystem was created because every business has different requirements. Wired and wireless locking devices from across ASSA ABLOY’s vast range can be combined with a choice of software options: Local or Cloud management, plus the option to add third-party services like video and biometrics. Building users can carry physical credentials like smartcards or unlock with mobile keys stored on their smartphones. No two Incedo systems will look alike. But everyone can be built around the exact access management needs of the business. Incedo Business for flexible offices Work patterns are changing: The boom in hybrid working has propelled the growth of flexible offices and co-working spaces. Accommodating this flexibility demands a change in how security and access control are managed. Clockwise is a European provider of flexible office space for entrepreneurs and established businesses. Its diverse offering demands a broad choice of electronic locking devices to secure meeting rooms, private offices, communal spaces, and main entrances. Each one may require a different lock type. Electronic lock for every opening Clockwise’s portfolio itself will also evolve: Any access system must be able to scale instantly, up or down Because tenants come and go frequently, Clockwise facility managers need user access programming to be as easy as possible. Clockwise’s portfolio itself will also evolve: Any access system must be able to scale instantly, up or down. The diversity of Incedo-enabled devices enabled Clockwise to select the ideal electronic lock for every opening. Internal private office doors, “Zoom rooms” and meeting rooms as well as communal area doors and entrance/exits are secured with wireless devices from the Incedo Business range and controlled from the intuitive software interface. Incedo Business Cloud for dispersed locations Managing access control via the cloud allows start-ups to think differently. In Czechia, the remote management and instant scalability of Incedo Business Cloud helped Kolovna to reimagine bike rental on a national scale. The Kolovna Project aims to make cycling more widespread, not only by offering top-quality rentals but also by improving trip logistics. Kolovna‘s solution is to open a secured bicycle container at locations across Czechia. Kolovna’s containers must combine security with easy customer access, including unlocking via mobile keys on a smartphone. To achieve this, Kolovna needed a platform that could multitask without additional software or extra staff. They chose Incedo Business Cloud, installing readers, a controller, and a door module at every container. System integration for remote monitoring Incedo connects all of Kolovna’s security software and hardware within one seamless system. Cloud management keeps Kolovna staff in control of their premises from anywhere. They can work in an office, at home or mobile. The integrated Incedo solution includes remote cloud administration, a system for transmitting video surveillance signals, and flexibility to add more access and security features in the future. “Thanks to ASSA ABLOY’s custom solution, Kolovna management did not have to organise time-consuming meetings with multiple contractors or worry about the compatibility of individual systems,” says Kolovna’s Rostislav Posker.

Technology automates tasks, streamlines processes, and improves efficiency in various fields, including physical security. But the success of today’s latest technologies depends on our ability to use them responsibly and efficiently. Optimising our industry’s use of technology requires that the industry’s workforce have the needed skills to operate the latest equipment. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers? 

Port forwarding is a networking technique that allows incoming traffic on a specific port number to be redirected to a particular device or application on a local network. Open ports on the network expose an IP video system to the internet. This makes it a potential target for malicious cyberattacks. In the physical security industry, the elimination of port forwarding is seen as a basic and manageable precaution to shore up cybersecurity. We asked this week's Expert Panel Roundtable: What are the risks of port forwarding, and how can manufacturers and/or integrators mitigate those risks? 

The Internet of Things (IoT) has revolutionised many industries, including physical security. By connecting physical devices to the internet, IoT technology offers significant enhancements to security systems. Benefits include real-time monitoring, remote access, and the utility of new devices such as temperature and humidity sensors. At the same time, IoT devices come with challenges, including greater cybersecurity vulnerability. We asked this week's Expert Panel Roundtable: How is the Internet of Things (IoT) impacting the physical security marketplace?