 HID smart card technology part of sophisticated government access solution to protect city assets and preserve personal safety City of Los Angeles public offices and employees are located in hundreds of buildings throughout the city including the Civic Centre Complex - which is comprised of Historic City Hall, City Hall East, City Hall South and the Los Angeles Mall - as well as many other facilities across the greater Los Angeles area. The city's General Services Department (GSD) manages these facilities, equipment, supplies, security, communication, maintenance, and other support services for city departments in a safe, reliable, and efficient manner. Challenge Previously, access management was controlled by multiple disparate legacy systems. Managing this card "system" was a drain on productivity - forty-one departments were authorised to individually manage key cards and could order any types of cards, which increased both administrative and security tasks. GSD was on the look out for the next level of access management and control that would provide increased security through an integrated solution of biometric capabilities, read/write-mobile verification, logical access, and perimeter security. Ideally the system would also feature the ability for departments to potentially manage personal employee costs and billing options, such as parking expenses and employee benefits. Additionally, to improve the efforts of first responders in certain types of emergencies, the access system would support multi-agency use for fire, police, and the Red Cross. Finally, it was imperative that the system designs take into consideration the absolute need to preserve many of the buildings' historically significant architecture and infrastructure.
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